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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 295 reviews
95%
Recommend This Property

Ratings Breakdown

295reviews

  • 5 Stars
    184
  • 4 Stars
    83
  • 3 Stars
    21
  • 2 Stars
    2
  • 1 Stars
    5

short stay

By

January 11, 2017

club

No problems and great place to stay in Vernon. Go to hotel chain

Posted byHotelStaff
January 16, 2017
Thank you Bigcountryq for to very kind comments . All of us enjoyed hosting you this past weekend. Hope to thank you in person on your next visit to Vernon. Mike GM
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great service

By

January 08, 2017

club

The staff was very friendly and helpfull! Great breakfast !

Posted byHotelStaff
January 11, 2017
Thank you Rowdy Rover for the fabulous comments about our friendly and helpful staff . So glad you enjoyed the great breakfast . MIke GM
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Excellent vacation experience

By

January 04, 2017

club

This hotel was over and above our expectations. The staff was way over and above what we expected from the hotel staff. They were friendly, courteous and helpful.

Posted byHotelStaff
January 11, 2017
Thank you "MommyMyrna" for the very great comments about the staff going over and above what you expected , we all love to be friendly, courteous and helpful to our guests. Mike GM
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Good sleep

By

January 04, 2017

club

Newer Hotel with good amenities consistent to a Holiday Inn. Breakfast OK, Staff in general friendly. On highway so expect some road noise if close to that end of property.

Posted byHotelStaff
January 11, 2017
Thank you "mashfam " for the very nice comments about the hotel and its amenities , and about the staff being friendly we all do love our jobs here . Mike GM
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comfortable stay. Will return

By

January 01, 2017

club

The Holiday Inn "Express met all of my needs. The room was comfortable and the hotel was clean. I liked the layout and selection in the breakfast room.

Posted byHotelStaff
January 04, 2017
Thank you "happy to be Traveling" for the very nice and kind comments . I hope to thank you in person on your next visit through Vernon . Have a great day. Mike GM
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Consistently great service

By

January 01, 2017

I stay at this hotel about 5-6 times per year and it is always clean, and quiet. The staff is always friendly and attentive.

Posted byHotelStaff
January 04, 2017
thank you Jg48 for staying with use so many times a year , all of us here enjoy when our guests stay so often its like you become part of our family . Have a awesome day. Mike GM
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Great service

By

December 16, 2016

club

Our 3 yr old grandson became very ill on our 1st night and the staff were very helpful providing clean linen and towels to help us stay comfortable.

Posted byHotelStaff
December 27, 2016
I am so sorry that you grandson was ill on your 1st night with us so happy that our team was able to assist you with the towels and the clean up . Mike GM
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Great hotel staff

By

December 15, 2016

club

The hotel was very clean, the management and staff were awesome. I would recommend this hotel to anyone. Sports teams are welcomed at this premises.

Posted byHotelStaff
December 16, 2016
Thank you so much for K2Howie for the great comments about the staff and the hotel , we do really appreciate the sports teams especially the nice respectful ones. I will for sure post your comments in the staff room for all to see . Hope to see you and your team back again soon
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pleasantly surprised

By

December 15, 2016

club

The last Holiday Inn we stayed at was in Munich, where we had an exceptionally distasteful experience. This hotel (Vernon, BC) completely turned that experience on its head. The staff was friendly and accommodating, the hotel was quiet and clean, our room was spacious and felt secure, the breakfast was better than expected.

The one criticism we have is that there was an inordinate amount of salt added to the scrambled eggs at the breakfast buffet.

We would definitely recommend this hotel.

Posted byHotelStaff
December 16, 2016
Thank you for your fabulous comments about your recent stay here at the Holiday Inn Express in Vernon our staff love their jobs here and are always trying to help make our guests stay the best it can be , i will be sure to post your comments in our staff your for all to see. As for the scrambled eggs that's very surprizing about the salt because we don't add any thing at all to the eggs . So glad you enjoyed your stay Mike GM
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Vernon stay

By

December 12, 2016

The hotel is very easy access to highway bur far enough away from noise. Rom is very comfortable and there are two kind of pillows to choose from, hard and soft. Staffs always are friendly and very helpful.

Posted byHotelStaff
December 16, 2016
Thank you for the lovely comments FS69. We get a lot of comments about our pillows I even get people buying them from us , I know there's a few sets back east as far as the Maritimes. i hope you have a great day,
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Stay was excellent

By

November 30, 2016

Overall the stay was excellent. No issues. Breakfast was great and pool was clean and well maintained. The stay was for a hockey tournament and the staff was very patient with our crazy kids!
Thanks!

Posted byHotelStaff
December 01, 2016
Thank you ckpras99 for the very nice comments about your recent hockey team stay with us here in Vernon , we really do like the teams to stay with us and its even better when the team and the parents are respectful of the property and the staff here, I hope that we can see you again the next time you stay in Vernon . Mike GM
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Great staff and wonderful stay

By

November 30, 2016

club

Staff were extremely helpful and accommodating to our hockey team.

Posted byHotelStaff
December 01, 2016
Thank you hockey mum 09 for these great comments about how helpful and accommodating the staff was to your team . Its delightful for us and you when the teams treat our property and our staff respectfully . Have a great day. Mike GM
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