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Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member?
Sign in
to view reservations.
EXPRESS Start™ Breakfast®
The real breakfast of champions? The kind that’s complimentary and waiting for you every morning. We’ve got a whole buffet full of offerings ready to help kick start your day.
EXPRESS ESSENTIALS
We’re big on the little things. Like Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away.
EXPRESS RECHARGE
Power up while you power down. Bedside outlets, a plush duvet, your pick of pillows, and a quiet place to settle in means you’ll get some solid shut-eye.
Explore Our Hotel
Welcome to the Award-Winning Holiday Inn Express & Suites - Waterloo/St. Jacob's. As one of the newest hotels in Waterloo, we are located in the heart of Southern Ontario and just steps to the St. Jacob's Farmer's Market, Antique Market, and Factory Outlet Mall. We are just over an hour west of Toronto and our hotel is only a short drive from the Region of Waterloo International Airport (YKF). We are one of the closest hotels near RIM Park as well as the University of Waterloo, Wilfrid Laurier University and Conestoga College.
Travelling for business? Our tastefully appointed and fresh new hotel in Waterloo has Free Corporate Shuttle Service Mondays thru Fridays to several major world-leading companies such BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare and Manulife. Join us also for our Manager's Reception every Tuesday evening. Meet the staff and other guests and enjoy complimentary appetizers and beverages on us.
Our 100% smoke free rooms feature a fridge, microwave, iron and board as well as a 42” Flat Panel TV and in-room safes. Every room has a speakerphone with voicemail and free superfast high-speed Internet access. Guests can all enjoy our year-round indoor salt-water pool, as well as our water play area for the kids and young at heart.
Our friendly and courteous staff will do whatever it takes to make your stay a relaxing and memorable one. We look forward to seeing you!
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Room
Guest Rooms
Spacious and stylish guest rooms include all necessities for an unforgettable stay. All guest rooms feature in-room thermostat control, 42 inch flat screen LED Smart TV, on-demand entertainment including video games, spacious work area, coffeemaker, microwave, refrigerator, and two telephones.
Room Features
Sleep
- Black-out Shades
- Crib Available
- Iron/Ironing Board
- In-room Safe
- Separate Hanging Closet
- In-Room Heating and A/C Controls
- Extra Bedding Available
- Asthma/Allergy Sensitive Features
Bathroom/Personal Care
- Private Bathroom
- Bathroom Amenities Available
- Hair Dryer
- Bathtub
- Separate/Walk-in Shower
- Separate Vanity Area
In-Room Features
- Mini Refrigerator
- Microwave
- Coffee Maker
- Tea Maker
- Flat-screen TV
- iPod Docking Station with Clock Radio
- Work Desk with Lamp
- Desk-level Electrical Outlet
- Free Local Calls
- Cable/Satellite
- Premium Channels
- Stereo/Radio
- Sound System
- Direct-dial Phone
- Two-line Phone
- Phone with Voicemail
- Separate Phone Bills for Separate Lines
- 120DC
- 120AC
- Electrical Adapters Available
Added Value
- Connecting Rooms Available
- Oversized Bath Towels
- Phone in Bathroom
- Complimentary Coffee/Tea Supplies
- Complimentary Bottled Water
Eat & Drink
Eat & Drink
Our St.Jacob's hotel will start your day right with our free Express Start breakfast featuring our famous cinnamon rolls and fresh Arabica coffee. Within walking distance of many restaurants and beside the Farmers Market which features fresh foods daily.
- Breakfast Buffet Included
- Complimentary Coffee in Lobby
- Kids Eat Free
- Off-site Restaurant Delivery Available
Connect
Business Services
- 3 Meeting Room(s) Available
- On-Site Business Center
- Printer
- Copier
- Scanner
- Office supplies available
Internet Access
- Free High-Speed Internet in all Rooms
- Wireless Internet service is free for all IHG® Rewards Club members
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Entertainment & Recreation
- Indoor Pool
- Heated Indoor Pool
- Indoor Children's Pool
- Indoor Pool Hours of Operation: 6:00 AM - 10:00 PM
Health & Fitness
Complimentary Fitness Center
At the Holiday Inn Express & Suites - Waterloo/St.Jacobs we encourage you to keep up with your fitness. Our fitness centre is equipped with treadmills, ellipticals, free weights and more.
Hours of Operation: 5:30 AM to 11:00 PM
Fitness Center Type: LIMITED
Fitness Center Equipment:
- Treadmill
- Elliptical Machines
- Free Weights
- Stationary Bicycle
Housekeeping & Laundry
- Daily Housekeeping
- On-site Guest Self-Laundry Facilities
- Hours of Operation: 12:00 AM - 11:30 PM
Added Value
- Wake Up Calls
- Foreign Currency Exchange
- Storage Space Available
- ATM/Cash Machine
- Ice Machine
Hotel Details
14 Benjamin Road
Waterloo, Ontario N2V 2J9
Canada
Check In: 3:00 PM
Check Out: 12:00 PM
Check-in Age: 21
Parking + -
- Complimentary Self Parking Available
Shuttle + -
- Complimentary Local Area Shuttle
- Hours Of Operation From 8:00 AM-To 5:00 PM
Accessibility + -
- Public Entrance
- Guest Rooms
- Elevators
- Public Restrooms
Accessible Hotel Areas
- Ramp Access
- Visual Alarm/Alert in Guest Rooms
- Visual Alarm/Alert in Public Spaces
Provided by Hotel
Pet Policy + -
- Service Animals Allowed
- No pets. Service animals for persons with disabilities are permitted, with appropriate licensing and documents.
Facility + -
- Smoke-Free Facility
- Number of Floors: 6
- Total Number of Rooms: 103
- Number of Suites: 40
- Number of Non-Smoking Rooms: 103
- Number of Accessible Rooms: 10
- Connecting Rooms Available
Credit Cards + -
- American Express
- Visa
- MasterCard
- Diners Club
- Carte Blanche
- JCB
- Discover