Rated 4.3 out of 5 by 246
Rated 5.0 out of 5.0 by dirty dog parking
my stay was great, parking was limited and thats the only peeve
July 23, 2015
Rated 5.0 out of 5.0 by SLS22111 Great Stay
Great place to stay, staff was wonderful, beds were SO AMAZING!! Overall great place for the money!
July 21, 2015
Rated 1.0 out of 5.0 by DisappointingStay Fun water park but not worth the worse than average service
We won't be going back to this hotel. A couple of hours after we left, my daughter discovered that she had accidentally left her smart phone under the pillow. We called the hotel immediately and were told that we would need to call back the following day. We called back the following day and were told that they would look into it and get back to us shortly. We never heard back from them, so I called the following day and asked to speak with the general manager. She took my name and number and indicated that she would call me back the next day, after she had ample time to look into it. That was a week ago, and we have yet to hear back. If they can't find the phone, so be it. Our bad for leaving it behind. However, I DO expect the courtesy of a callback, especially since my husband is a IHG Gold Rewards Club Member. Add that to the fact that the standard toiletries were not left in the room, the TV remote was missing its batteries, and the breakfast is completely unappetizing, and it's not worth the money. And while the water park is a unique attraction, the water is cloudy and gross.
July 20, 2015