 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Great Hotel
ByScaro
December 27, 2021
I decided to stay here because I was attending a Halloween event at Bush Gardens. The stay was pleasant, and the staff was friendly. The room was very clean, and it had a nice and comfortable layout. However, I didn't have a good night sleep, it was very hot in the room and I couldn't get the a/c on. I went out my room at like 2am to ask the front desk lady if there was anyway to lower the temperature in the room, that the thermostat was marking 65 degrees but it was very hot. To which she replied that, that was just the way they were and that she couldn't do anything about it. I wish she would have offered a fan or something. But regardless it was a very nice hotel and very friendly staff.
Great service some issues
ByChefMike
December 21, 2021
I was very pleased with the customer service that we have been given at time of arrival. Overall the hotel was a nice place to stay for our two nights. Although breakfast needed some work so we decided to go out and about and have all the outside restaurants. Room was very clean and inviting but some issues with the bathroom. For the price it was great recommended definitely. We will return
Unfair charges
Bynone
December 20, 2021
I booked room thru hotel's website and yet was billed 3rd party booking fee. Hotel staff could not see specific charges and could not/would not make any adjustments
Clean hotel and rooms
BySsquiz
December 17, 2021
The hotel was very clean and rooms were as well. No issues with bathrooms, beds were comfortable and staff was very nice.
Awesome stay.
ByMike
December 16, 2021
Our stay was we were greeted by the staff as soon as we arrived and when we asked about the area and where things were located we were given great directions the rum and hotel were exceptionally clean will definitely be staying here again
Excellent stay near Busch Gardens
ByKatieC.
December 14, 2021
We had a great experience from start to finish. The staff were noticeably friendly and accommodating. The rooms were updated, and very clean. The whole facility was well maintained. We were a small family visiting Busch Gardens and Colonial Williamsburg. We noticed several families staying on property.
Very clean, staff was very professional
ByJohn
December 13, 2021
Stayed at the hotel Thursday untill Saturday everything was on point by the hotel staff. We did have a noisy guest across the hall but that is not the hotel staff's fault.
Adequate Stay
ByDavid M.
December 12, 2021
Everything was okay. Nothing special, but nothing bad.
Everything was so nice
ByMary
December 10, 2021
I would stay here again, very friendly, very clean
Highly recommend
ByLaura
December 10, 2021
From the time we walked in the door until the time we left two days later was nothing but fantastic. All the staff at the front desk during our few day stay were very friendly and helpful. We got to our room which was huge and very clean. We loved the set up of the king room! The breakfast was way more variety than we expected and was good. Hotel is very convenient to Busch Gardens and there was a variety of things to eat right by the hotel. We ate at the Italian restaurant the next stop light down and it was AMAZING. Overall very nice place to stay and we will be returning in the future. We will also be recommending to friends and family.
Comfortable accommodations
ByReba
December 04, 2021
Comfortable beds and clean rooms. Close to restaurants and Busch Gardens.
Pretty clean overall
ByRick
December 01, 2021
Great location right off the main road without added noise. Rooms and facility were clean with minor exceptions.