 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.5
86%
Recommend This Property
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Guest Reviews
Hotel Indigo Dubai Downtown
Bad experience
ByShadi alkhatib
December 25, 2020
My stay was horrible, I couldn’t sleep for one night because of fire alarm was working at 6:00am.
Also bad service
Also they committed to me that they will do an upgrade to the next category, and i pay for the upgrade but they told me when i arrived, there is an issue in the room and we couldnt.
They didnt treat me as IHG member at all.
Great stay and fantastic service
Bysimon24
December 24, 2020
To start, the room was excellent. Very nice view and shower with a different and bright layout compared to most hotel rooms. The best thing was the prompt and friendly service from staff. Fernando was our waiter for our breakfast and was excellent. The breakfast was quite frankly excellent with great coffee, eggs and a plethora of other great fresh options. We enjoyed sampling some of Kumar and Alessandro's new cocktails in the soon to be opened bar. Thanks for a great stay!
Rapport qualité prix incroyable à Dubaï
ByThom Ldc
December 22, 2020
J'ai aimé : - Hôtel et équipements neufs
- Position centrale (à quelques minutes du Mall et du Burj Khalifa)
- Parking sur place
- Chambres spacieux et à la pointe de la technologie
- Personnel chaleureux, à l'écoute et réactif
- Hygiène/Propreté par rapport au Covid
Je n'ai pas aimé :
- Petit-déjeuner à améliorer, manque de changement sur un long séjour (plus de choix à la carte, mais pas précisé au début durant notre séjour) restrictions pour le Covid
- Piscine peu au soleil toute la journée musique bruyante
- Entrée du parking très étroite (stressant pour les voitures de location) et pas de service voiturier
- Sèche-cheveux mal placé dans la chambre (tiroir)
- Emplacement sur plusieurs grands axes, peut être bruyant par moment
Cozy place that is Highly recommended
ByZeina
December 21, 2020
❤️❤️
Lovely clean unique place and staff
I would recommend it to friends and would stay there again for sure
Business Stay
ByEran/ Airmiles.hk
December 19, 2020
Beautiful hotel
AC not working properly inroom
F
INDIGO - Colored my lifestyle
ByGowri
December 19, 2020
New property with extremely pleasing interiors and refreshing views of creek or downtown from the room. Few minutes walkable to Dubai Mall and the happening place. Friendly staff. Excellent moroccon cuisine with enough options for vegetarians. Nice swiming pool and clean maintenance of the hotel. Last but not least, very friendly and fresh energetic support staff. Like the details of the shower, toilets, carpets, screens and ceiling. Feel comfortable, luxurious and important. What else to ask for at this reasonable price.
Wonderful
ByKkkkk
December 15, 2020
Loved our stay. Fantastic hotel service food staff everything was great! Sad to leave but will return soon
Excellent service
ByChhina
December 14, 2020
Its an excellent hotel to stay. The hosptality is very excellent.
great stay
ByAriel
December 13, 2020
friendly, well located, excellent facilities, clean, staff very helpful
Excellent hotel
ByRhema74
December 09, 2020
Beautiful hotel and definitely coming again if I’m visiting Dubai again .’
Excellent design
ByStratos
December 09, 2020
Brand new contemporary rooms with exquisite design that brings the traditional Arabic style in the 21st century.
The staff in every position is very friendly and ready to satisfy any of your needs.
Very comfortable bed and pillows and the room was neat clean.
Great location overlooking the creek and the downtown in walking distance.
A bit noisy, only just though, especially at the lower floors
Don’t be deceived with ratings, experience yourself!
ByAhamed
December 07, 2020
Overall experience was not good. We lost the entry to hotel as there wasn’t any signage for the hotel entry. Next we waited for the room availability even though we checked in at 5pm rooms weren’t ready! It seems like shortage of housekeeping staff. Then restaurant doesn’t have wide choice of food. Room service menu was also very limited. We ordered food at restaurant and waited for nearly 60 min to receive starters! By the time we finished dinner it was already 3 hrs stay. It seems only one chef working with many waiters around! Overall it was not a good experience for an 4 star hotel business. The only positive thing was front office staff and duty managers were polite and courteous. They knew the shortcomings in advance and looked as if they are experienced similar feedback from customers. Hope hotel management will take appropriate steps to turnaround the situation at the earliest.