 Guest Reviews
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75%
Recommend This Property
Overall Experience 4.8
75%
Recommend This Property
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Guest Reviews
Hotel Indigo Dubai Downtown
Amazing for pet owners
BySylBro
November 18, 2020
Beautiful hotel and as pet friendly as one could ever dream of. Sipping a drink by the pool with Fido? Check. Morning coffee and breakfast on the outdoor patio with your pooch? Check. Healthy fresh food and welcoming staff. We highly recommend for a stay in Business Bay.
Great experience
ByRourou
November 13, 2020
Great stay and warm welcoming from the staff called Star , for sure we will be back again
Superb hotel!
ByYoungBrazilian
November 10, 2020
I was very lucky that I got the be one of the first guests at the hotel, the attention during the check in it was amazing and I was given the correct information! They really did an amazing job on the decoration and I was lucky to get an upgrade!
Overall a good experience.
Byjoenan
November 02, 2020
Was looking forward to the opening of Indigo Dubai, finally stayed as the first batch of guests here.
Overall it’s a good experience during the pandemic. Beautifully designed lobby, thoughtfully arranged room, very welcoming and helpful team. But, as Indigo this particular brand, I expect more and it could be better.
Firstly, I’m bit disappointed by the TV here, specifically asked in advance whether it’s a Smart TV compatible with iPhone, the hotel replied it’s Smart but did not mention only compatible with Android. When you look at other much cheaper hotels features a Smart TV and just really confused why IHG still refuse to upgrade to a good TV in its new hotels?
Secondly, stayed in 11th floor, soundproofing is poor, the traffic outside can be really disturbing. And the so-called downtown view, well, do not expect too much.
Thirdly, the amenities in room are just average, poor slipper & towel with annoying threads left on body (because of this, did not use bathrobe), body wash empty and not refilled, nothing really impressed me.
I would not say I’d like to come back, but good luck to Indigo’s success.