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Hotel Review
Guest Reviews
Hotel Indigo London - Kensington

Hotel Indigo London - Kensington

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 900 reviews
96%
Recommend This Property

Ratings Breakdown

900reviews

  • 5 Stars
    666
  • 4 Stars
    184
  • 3 Stars
    31
  • 2 Stars
    13
  • 1 Stars
    6

Great location and modern rooms

By

January 23, 2017

club

Situated near Earls Court station, the hotel location is very good and convenient. The rooms are well designed though a tad small.

On the downside there no fitness centre in the hotel though all material including website claim they have one. They don't even mention this during check in but tell you when you go looking for it but don't find one. They have a tie up with a local gym that's located outside the hotel. However I was given wrong directions that too when the temperature outside is zero degrees in winter.

The front desk staff is not very good. My keys did not work the first time and then there was the incident of being given wrong directions.

Overall a good hotel once the above issues are sorted.

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Just waiting for the points to be added

By

January 20, 2017

Many problems on this stay but handled very well by the staff. Think there had been a problem with the drains.
Agreed 20,000 points to be added to my account - not added yet so this is a gentle reminder :)

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Modern, but noisy

By

January 17, 2017

club

Described as Kensington but really Earls Court... rooms not massive (even when a larger room bought), original single glazing in the front rooms which allows a lot of road noise in. Curtains did block out the light but bed not massively comfortable. Staff great however.

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Lovely Hotel

By

January 16, 2017

platinumelite

The Hotel Indigo Kensington is conveniently situated near to excellent transport links and restaurants / bars / pub. The interior features of the hotel are lovely, with a fresh design applied to a grand house style hotel. The staff are extremely helpful and courteous. An enjoyable stay.

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Design erfrischend originell

By

January 15, 2017

Tolles Hotel, super Lage, top für London Heathrow traveler... nette Leute gutes Frühstück, gutes Bett, tolles Design

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great place

By

January 14, 2017

Brilliant boutique style just 20 mins from holborn

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short stay

By

January 14, 2017

platinumelite

relaxed well situated hotel to access london. pricey but comfortable

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Great Hotel!

By

January 12, 2017

Great stay when I was in London. Close to the Tube which made it easy for commuting. Very clean room and felt comfortable in the hotel.

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Great Hotel

By

January 12, 2017

Different, great boutique feel. Hugely refreshing over typical dreary chain hotels. Service exceptional.

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Fantastic stay great location

By

January 11, 2017

club

Friendly and welcoming reception.
Clean and comfortable rooms.
Breakfast area lovely great staff nothing was too much trouble.
Overall fantastic stay and great value for money.
Great location to get around from.

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Great hotel at the edge of Chelsea

By

January 10, 2017

platinumelite

Of all the IHG hotels in London, this is one of my favourites

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good location , staff friendly and very helpful and great service

By

January 10, 2017

hotel well positioned staff very helpful and friendly..
rooms could be a little bigger but were comfortable enough

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