 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Great location, super staff
Bycapitan_jean_luc
June 26, 2017
Really liked the location (just off the Gran Via), as well as the wonderful rooftop lounge with live music at sunset. Staff was really friendly, too! Only drawback was there was construction outside my room starting at 7:00 AM, with pounding and drilling; wasn't able to sleep from that point on. Mentioned it to the desk when checking out, but apparently nothing they can do about it. Otherwise, an excellent hotel; highly recommended (although check to make sure there isn't going to be construction early in the morning outside your room...).
Raul in Madrid
ByRonsoco
June 26, 2017
Very nice, close to important places, great service. Room small and not enough closets.
Hotel indigo gran via madrid
ByCageyb
June 22, 2017
An excellent hotel in the very centre of madrid yet a veritable oasis in the searing 41c heat.
A gem in the IHG potfolio.
Modern hotel in great location
ByDanafbar
June 17, 2017
Hotel indigo is a modern hotel in the heart of Barcelona. It is walking distance from the metro, things to do, and many restaurants. Customer service was excellent and the room was clean and comfortable.
buona colazione
ByRaoulZ
June 16, 2017
Posizione centrale, buon rapporto prezzo / qualità
Good hotel, well located
Bymn123456
June 16, 2017
Located right in the heart of town, good base to walk to most places and attractions. Roof terrace is a real bonus. Rooms, although smaller, are very comfortable.
Pleasant stay but overpriced
ByBeech63
June 15, 2017
Room was comfortable, if small, similar in size to New York hotels, and pricey, which probably reflects the fact that you are very close to most tourist attractions. Disappointed that we were asked to leave the 12th Floor rooftop bar on the Saturday evening to make way for a private party for the Champions League final. We would stay here again, simply due to the proximity to the centre of Madrid.
Great hotel on Gran Via
ByCalifornia tourist
June 13, 2017
Great hotel for Madrid.
Busy Part near Gran Via within about 10 minutes to the plaza mayor
Nice small pool on roof
無理のぺっとボトルが1本
ByTiti
June 12, 2017
2人で泊まったのに、ボトルが1本だけでした。
部屋は綺麗で快適です。
立地も申し分なし。
朝食は、初日は、ホットサービスが無料でしたが、２日目はなしで、システムがよくわからん。
Hotel ideal para estancias cortas de negocios o turismo
ByBeni Juega
June 12, 2017
Hotel muy recomendable para viajes de negocios o visitas turísticas a Madrid.
位置不错的Indigo
Byryanzhang
June 12, 2017
位置很好，前台服务很好，房间舒适，床垫很好。就是电视台没有中文的，不过也没时间看。
延时退房，行李寄存都很不错。
Would pick Intercontinental if I had to do over.
ByPItt_World_Traveler
June 10, 2017
Lets first start with the good. The staff was very friendly. The location of the hotel is great given how close so many tourist sites are in a walkable distance or and easy walk to the metro/cab stand. Housekeeping was also very friendly and did a great job cleaning the rooms as well as timing when to perform the cleaning (i.e., we were never disturbed while in the room for cleaning).
Now for the not so good. The internet constantly disconnected and the speed was extremely slow (at least below the advertised connection speed). The mattress appeared to be fairly worn, with an obvious indent in the middle section. The bathroom had loose tiles that would stick to your feet and pull up during showering. Visible masking tape was peeling near the light in the shower. Also, the street noise was fairly substantial at night time until 2 AM if your room is located on a lower floor.
We also requested an early check-in when booking, but we ended up having to drop our bags off and walk around killing time until our room was ready after 3 PM. While that is understandable that rooms are sometimes not ready, it is a major inconvenience after traveling for 12+ hrs in the same clothes you wore the day before for travel.
I typically opt to stay at Intercontinental hotels when traveling, but decided to try the Hotel Indigo as a boutique hotel in a great location. In this instance, the Intercontinental in Madrid was only $10 more per night and that value would have been worth it even though it is not as centrally located. My last impression though of the Hotel Indigo after this experience likely would not result in me choosing to stay at one again if I had other options.
I am not one to complain typically and the room is not the reason we were in Madrid (i.e., there to enjoy the things outside the room), but just some things that stood out from my traditional great experience with the IHG brand for business and leisure travel.