holiday inn express & suites Boston - Cambridge

TÓM TẮT

ByNivin

tháng 7 20, 2025

Room we get was not we booked and we left brand new boss suit in the room but the hotel reception denied it was there when we called

Rất tốt

BởiKevin

tháng 7 19, 2025

I had a wonderful stay at this hotel. The staff were friendly and helpful, and the room was clean, quiet, and comfortable. The location was very convenient, close to restaurants and public transportation. I would definitely recommend this place to other travelers and hope to return in the future.

Very good hotel with some small issues

ByAndrija

tháng 7 13, 2025

Very good experience in general. Room was large, adequately furnished. The only issue with room is that the window soundproofing was bad so the noise from the street was audible. It wasn't too much of a problem for me, since the traffic is not very heavy at night, and I was not in the room for most of the day.

Breakfast was good, although it could have a bit more variety. Also, it could have been refilled quicker when needed.

Staff was friendly and helpful.

All in all, the annoyances were minor, and I would stay here again.

Great for location, okay for everything else

BởiWalker

tháng 7 07, 2025

This hotel is an excellent property for anyone staying in Boston that doesn't want to pay downtown prices yet be within sight of downtown. It is only 2-blocks from one of the cleanest metro stations in the US, within walking distance to several historic neighborhoods, and has easy access to major roadways that can get you around town if you have a car.

Only downsides is the high rate charged for parking a car at the hotel, the dated elevators that had several lights out, the painfully slow wifi that even effected the ability to watch TV, and the lack of laundry services onsite. I was told there was no laundry onsite because it was an "express" hotel however, nearly every other Holiday Inn Express in the country no matter how big or small, typically has some laundry machine onsite. I've stayed in dozens of Holiday Inn Expresses across numerous states in small towns and all had at least one machine to wash clothes. There were ice machines on floors 3,5, and 7 so there was room for some small washers and dryers on floors 2,4,6,8.

Overall, great hotel for location but it lacks some useful amenities and charges a lot for parking if you're staying for more than a few days.

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ByMeme B

tháng 6 30, 2025

We spent the weekend in Cambridge to see a Red Sox game. Close to green line. The staff was helpful and courteous. Would definitely stay again.

Serious Staffing Issues

ByIHG_never_again

tháng 6 25, 2025

See other reviews on this page and on other pages. While the property is clean and well maintained, the, staff is hostile and rude. More than one reviewer mentioned that. I was told by more than one staff member that middle management specifically prohibits them from going up the chain of command to resolve issues or problems. Staff has been taught/trained that its ok to just turn around and walk away from a situation.

Đã có một kỳ nghỉ tốt

BởiSubbu

tháng 6 22, 2025

Spacious room, friendly staff, good breakfast, good toiletries

A tourist hotel

ByAmnonbd

tháng 6 18, 2025

A basic 3 star hotel Value for money if you
Know what to expect
It’s a typical Holiday Express hotel good for a short stay I would recommend it for a stay longer than 2 or 3 nights Breakfast although free can be upgraded a bit

Kỳ nghỉ tuyệt vời!

ByJohnny T

tháng 6 12, 2025

I stayed here for one night while starting my vacation. I had a very nice stay there. I found that the staff was very helpful from the get go when we got there early. They let us keep our bags there until our room was ready. Everything was very clean and well kept which was another positive indication of the hotel and its staff. Before checking out the next morning, we went and had breakfast in the lobby. The food was all hot, fresh and everything looked very clean down there as well. The staff working the breakfast was quick, kind and hardworking. Overall I had a pleasant stay here and hope others get to do the same.

recommend it.

Bylogan

tháng 6 03, 2025

Check-in was quite convenient and quick. The hotel’s overall facilities are good, and the transportation is relatively convenient. However, the $50 daily parking fee is really too high! The surrounding area is a bit messy.

Not happy with hotel

ByJayan

tháng 5 30, 2025

Very unfriendly staff and very rude and showing attitude

ByBrice

tháng 5 28, 2025

Great time. Great stay. I enjoy the time there. Personel was great and helpful. Especially the staff named Tyler.