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InterContinental Real Guatemala

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Hotel Reviews for InterContinental Real Guatemala
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 659 reviews
93%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    475
  • 4 Stars
    120
  • 3 Stars
    37
  • 2 Stars
    13
  • 1 Stars
    14

Mi estadia

By

18 October 2017

Lo que mas me gusto es la atencion del personal y la calidad de hotel

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Hotel impecable

By

18 October 2017

club

Hotel con excelente ubicación.
Atencion muy cordial de recepcionistas.
La cama con el mejor colchon del viaje, saca aplausos, cuesta salir de la cama.
Desayuno variado y abundante, incluyendo opciones de comida tipica.
Piscina exquisita, jacuzzi y gimnasio bien equipado.
Gran opción tanto para quienes van por negocios como para los que nos quedamos por turismo en paso para conocer Guatemala. Fue una excelente pausa en el viaje.

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Camere rumorose

By

16 October 2017

Ottimo hotel in generale. Camere rumorose dovute a motori esterni o condotti d'aria condizionata ? Frigorifero in camera ugualmente rumoroso. Le camere locate al n. 7 di ogni piano sono meno rumorose e queste sono quelle che mi vengono ormai offerte in automatico al check.in

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great service

By

13 October 2017

club

excellent stay and very professional staff, all services good, cleaning very good only one thing the mattress is hard not good

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отличный отель, комфорт и удобство во всем

By

12 October 2017

club

доволен проживанием в этом отеле. Обслуживание на высоте. Номера комфортные, мебель новая, чистота. Завтраки отличные.

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Buen hotel... aunque

By

11 October 2017

platinumelite

El hotel esta precioso. Las habitaciones super comodas. Dos cosas que no me parecieron. Yo trato de quedarme siempre en hoteles de cadena IHG. Ya tengo un nivel dentrpbdel mismo pero en recepcion me reconocieron con mi nivel anterior y no tuve ninguna mejora en la habitacion. Ppr causas personalws ruve que salirme antes de la fecha original de salida y el hotel me cobro una penalizacion de 100 usd. Ya ne habia pasado esta situacion en otros hoteles de esta cadena y habian entendido perfectamente la situacion y no me habian cobrado nada...

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Disappointment

By

05 October 2017

club

This use to be the hotel to be at. I fear this is no longer the case.

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Best Value and service in Guatemala, City

By

04 October 2017

club

This hotel has an amazing staff, but if you come across Andrea, Sofia, Paulina, Pamela, Irana and Kurt, you will for sure receive an oustanding customer service, From Check in to Check out, a wonderful experience!

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Buen hotel!

By

30 September 2017

Buen servicio y habitación cómoda y limpia. Restaurante con un menú variado adecuado a todos los gustos

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Guatemala

By

28 September 2017

club

Excellant 24 hour visit to Guatemala. Concierge service was fantastic!

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EXCELENTE HOTEL

By

25 September 2017

club

Lindo hotel , ubicación, seguridad y lujo. El personal es muy amable y las habitaciones super confortables

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Very nice hotel

By

22 September 2017

club

Too expensive for me personally and a lot of times for business from my employer same issue.
I stay when I can get an acceptable rate.

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