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InterContinental Real Guatemala

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Hotel Reviews for InterContinental Real Guatemala
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 565 reviews
94%
Recommend This Property

Ratings Breakdown

565reviews

  • 5 Stars
    408
  • 4 Stars
    101
  • 3 Stars
    32
  • 2 Stars
    11
  • 1 Stars
    13

Estadía corta

By

27 May 2017

club

Excelente el servicio de spa, aunque a pesar de haber llegado a la hora la habitación no estaba lista

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Great service

By

23 May 2017

club

Staff is trained and proffesional, excelent location, clean room and nice amenities, few restaurants with good food.

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Wonderful Stay in Guatemala City

By

22 May 2017

club

Wonderful facility, friendly staff, incredibly comfortable rooms. Will definitely return when back in Guatemala

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tooth brush

By

17 May 2017

club

please provide tooth brush and tooth paste during my next stay

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Cama cómoda y servicio excelente (Costo muy elevado)

By

15 May 2017

Cama cómoda y servicio excelente (Costo muy elevado)

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Hotel residencia

By

15 May 2017

Hotel majestuoso en una perfecta ubicación y con una infraestructura sobresaliente. Descanso asegurado con calidad y comodidad.

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Great service at executive floor/lounge.

By

15 May 2017

platinumelite

Great service at executive floor/lounge. Extremely helpful staff.
Comfortable bed and pillows.

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Poor service

By

11 May 2017

club

Poor service!!Poor service!!Poor service!!Poor service!!Poor service!!Poor service!!Poor service!!Poor service!!

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Small room

By

07 May 2017

The corner room 1223 is unconfortable. Should use diffferent furniture than others.

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Great hotel

By

06 May 2017

Great hotel! Very clean and great staff. The pool was heated and it was Very relaxing. I had dinner at the sushi restaurant and everything was delicious.

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The best hotel team for a memorable stay

By

05 May 2017

platinumelite

The Inter team was so very helpful and dedicated throughout my stay and helping me deal with my travel disruptions and problems. I can't thank them enough for their help in getting my suitcases back, changing my arrival schedule, etc. They always exceed my expectations, and they somehow still manage to make each stay better.

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Light bedding not offered

By

30 April 2017

Please offer light bedding. Comforter too hot and no comforte too cold. Something in the middle please.

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