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InterContinental Medellin

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Hotel Reviews for InterContinental Medellin
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 510 reviews
80%
Recommend This Property

Ratings Breakdown

510reviews

  • 5 Stars
    269
  • 4 Stars
    120
  • 3 Stars
    52
  • 2 Stars
    48
  • 1 Stars
    21

Very Nice Property Could Do Better Catering To English Speaking Clientele

By

27 April 2017

club

The Medellin Intercontinental is an older property but very well kept. Located in The hills of El Poblado it is a bit remote but in the most fashionable district in Medellin. Taxis are easily accessible and inexpensive and the shopping and restaurant areas are very close by. We stayed in a suite on the club floor and it was very comfortable with the club floor amenities fully worth it. A superior breakfast buffet is offered every day and was a great way to start each morning. The entire hotel is elegant and very well maintained. I do not want to sound like the Ugly American but my only disappointment was the almost complete lack of staff with serviceable English. From the desk staff to the concierge to the front staff it was a challenge to communicate. Once the front staff gave a taxi incorrect directions after we showed them on a map provided by the concierge. We ended up in a place that was nowhere near where we wanted to go. One other inconvenience; the tv's were not set to English and no one informed us they had to be reset to English.Perhaps in the future when guests from the States or other English speaking countries the hotel could have the tv's set on English prior to check in or at least make you aware of the option.

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Gran servicio

By

26 April 2017

Lugar agradable para un buen descanso, personal muy amable, las diferentes áreas como las zonas húmedas y gimnasio apropiados, la comida con gran variedad de platos y deliciosa.

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Excelente servicio

By

23 April 2017

club

Muy buen servicio para sus clientes, el personal muy educado y muy atento a las inquietudes q se presenten

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Great

By

22 April 2017

platinumelite

Great service, room and breakfast, I will go back.to this hotel,

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Muy bueno

By

22 April 2017

Excelente atencion y servicio el hotel muy bueno la piscina el gimnasio

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SERVICIO COMODO

By

21 April 2017

club

TODO EXCELENTE, EL SERVICIO DEL HOTEL EN GENERAL ES 100% Y EL PERSONAL DEL HOTEL ES MUY AMABLE SIEMPRE PENSADO EN LA COMODIDAD DEL HUESPED

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la atencion del personal es muy buena pero la dotacion de las habitaciones

By

21 April 2017

la atencion del personal es buena pero la dotacion de las habitaciones no es la mejor

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Servicio excelente

By

20 April 2017

Excelente hotel tiene una esencia agradable sus espacios cómodos.

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Old and small room

By

16 April 2017

platinumelite

My room was too old and too small with a very noisy bathroom that made it very hard for me to sleep at night.

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El personal hace la diferencia

By

16 April 2017

club

Muy buena vista, amable el personal. Las áreas de piscina excelente .

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Pontos nao computados

By

15 April 2017

club

Ate hoje os pontos nao foram computados. aconteceu a mesma coisa quando me hospedei no intercontinental de santo domingo. ate hoje nao recebi os pontos. lamentavel...

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Hotel ruidoso durante la noche, para ser 5 estrellas debe mejorar

By

11 April 2017

Ver mis comentarios en la encuesta, problemas con la puerta de la ducha no resueltos, ruidos durante la noche que impedian un descanso ameno

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