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InterContinental Melbourne

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Hotel Reviews for InterContinental Melbourne
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 1269 reviews
90%
Recommend This Property

Ratings Breakdown

1269reviews

  • 5 Stars
    844
  • 4 Stars
    251
  • 3 Stars
    97
  • 2 Stars
    40
  • 1 Stars
    37

What is going on at this place ?

By

20 September 2017

As a Intercontinental Royal Ambassador the kindest response to my recent stay at Intercontinental Melbourne would be to consider other accommodation options in Melbourne. There seemed to be a resentment to my Ambassador status and its entitlements blatantly denied / withheld. As a Royal Ambassador I was given the worst possible room, even though Lounge staff freely mentioned that hotel capacity is low this weekend The Duty Manager Mitchell had no knowledge of Ambassador entitlement and quite frankly did not care, his response was standard reply "hotel is full". Mitchell honesty is paramount in the Hospitality market !
Mr Erik Stuebe, as the General Manager it should be a priority to educate the staff on loyalty members entitlements !.

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Good place to stay

By

18 September 2017

club

I found the hotel, staff and room to be of a very high standard. I will recommend my friends and family to stay.

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Rialto

By

18 September 2017

platinumelite

Excellent service and facilities at the Melbourne intercontinental Rialto. I always enjoy arriving at the hotel and being greeted by great staff and then walking into my room and always finding a clean, warm and comfortable space. Don't miss the pool!

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Great service for our anniversary

By

18 September 2017

platinumelite

First time staying at Intercontinental in Melbourne. Stay was for our anniversary and we enjoyed a great experience.

Pre-dinner drinks in Market Lane Bar - 2 great and knowledgable members of staff and one of the best espresso martini's as rated by my wife.

Dinner in Merchant - food was great, service was more than excellent.

Alluivial for breakfast also great with lots of options.

Rooms comfortable and being on 9th floor above the ceiling of the atrium for great views.

Will be back again.

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Great service

By

10 September 2017

platinumelite

Excellent and interesting hotel
Have stayed many times
Club lounge catering quality has declined over the years

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Great location great staff

By

07 September 2017

club

We stayed at the Intercontinental to impress our OS guest. They were blown away by the service, appearance, location and overall 5 star quality of the hotel. Highly recommended.

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服务一般

By

07 September 2017

服务热情度跟其他大城市的洲际相比有差距。当初是看中酒店整体外型入住的,但是实际入住之后发现也没有较大特别,但是服务上却有缺失,因此不太会继续推荐其他人入住该酒店

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Vey friendly stay and made to feel at home.

By

04 September 2017

platinumelite

The service on arrival was excellent and nothing was too much trouble as my wife and I were travelling with another couple and we wanted to be on the same floor and nearby.
The Concierge was very helpful with restaurant selection and travel information.

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Great work stay

By

04 September 2017

club

Great hotel - only downside is its distant from main shopping area.

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Very friendly and knowledgeable staff

By

03 September 2017

club

Was only there one night but enjoyed a business meeting in the bar, and concierge got me a table at a fabulous restaurant close by. Good old fashioned service.

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建筑漂亮

By

31 August 2017

来到墨尔本洲际,非常喜欢他的外观和内在装修,酒店内员工也非常亲切;唯一缺点就是游泳池是自助的,灯光也比较昏暗

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Great Front desk

By

31 August 2017

Bathroom facilities needs to me modern. Great accommodating front desk and restaurant staffs

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