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InterContinental Melbourne

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Hotel Reviews for InterContinental Melbourne
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1182 reviews
91%
Recommend This Property

Ratings Breakdown

1182reviews

  • 5 Stars
    789
  • 4 Stars
    230
  • 3 Stars
    90
  • 2 Stars
    39
  • 1 Stars
    34

A very relaxing weekend

By

18 May 2017

platinumelite

As always the Intercontinental lived up to its impressive reputation as a friendly, warm and secure place to stay.
The staff are obviously hand picked as they do a wonderful job. The concierge was extremely approachable , friendly and very knowledgeable

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Grand hotel

By

15 May 2017

This typical Intercontinental hotel in the centre of Melbourne lives up to the very high standards of this brand . The staff are very friendly and helpful and the hotel amenities are all 5 star.
I will return to this hotel as often as I can.

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服务一流 住宿舒适

By

13 May 2017

club

住的很舒服,窗帘遮光很赞,因为落在酒店物品,还有工作人员联系拾回很开心酒店有这样的服务,美中不足是晚上的时候酒店大堂的声音会传播,房间里可以听到,有一点影响,其他都很好

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Special ambience - room was a xcellent, bar

By

12 May 2017

club

Our stay was to celebrate my 60th birthday. In terms of feeling spoilt, quality of furnishing

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Fabulous

By

09 May 2017

Great hotel, great staff, great sleep
The bar lounge was relaxing and suitable with a light meal and nightcap

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Great stay dampened only by poor security of housekeeping staff

By

24 April 2017

club

Great staff. Security improvements required by housekeeping staff. Excellent response from duty managers.

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ビジネスのスタートにいいホテル

By

23 April 2017

club

部屋は広すぎず快適な広さ。デスクと椅子が部屋でパソコンの作業をするのに機能的なつくりとなっている。ベッドの広さも快適。1日のスタートを後押ししてくれる。

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Poor service recovery

By

22 April 2017

A couple of incidents made this stay less than ideal. Having spent the prior two days at another Intercontinental property, the Rialto Melbourne was disappointing. First, the welcome gift is miserly compared to others. I would not consider a welcome drink as an appropriate Ambassador gift. Second, the cleanliness leaves much to be desired. A dead cockroach nymph in the bathtub (which leaves me wondering how long has the tub been cleaned) and a bunch of staples on the floor (ouch) were certainly not the standard I expected from a 5-star property. Lastly the sleep quality was poor as the room faces the tram line and I could hear noise from the street even at midnight. Better sound insulation could be done.

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Chill out

By

21 April 2017

platinumelite

Great stay as always at the Rialto, best hotel in Melbourne.

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Fantastic customer service

By

21 April 2017

club

10/10 couldn't have been happier with our stay thankyou. Great location close to the station and Crown. So quiet

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Perfect in every way

By

21 April 2017

The room and staff were outstanding and were constantly there to help with all we asked

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Late check in! Rude breakfast staff

By

21 April 2017

Just disappointed as we could not checkin until 4:30 as our room was not ready.

Our lights in our rooms power was cut for about 1 hour

Also some staff where rude at breakfast time

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