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InterContinental Sanya Resort

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Hotel Reviews for InterContinental Sanya Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1125 reviews
93%
Recommend This Property

Ratings Breakdown

1125reviews

  • 5 Stars
    870
  • 4 Stars
    188
  • 3 Stars
    42
  • 2 Stars
    11
  • 1 Stars
    14

很不错的体验

By

22 May 2017

前台Mollykim真的很贴心,服务很周到,善解人意,有什么问题都能及时解决,人也很美,必须给她一万个赞!!!!

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Slow season is with better service

By

20 May 2017

It was a much better experience than the last visit.
Sanya in winter generally holds a bigger population which would result in a lower standard of service.
Room upgrade and etc.

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Overall support at hotel

By

19 May 2017

The Inter Continental in Sanya provided us with everything we could have wanted. The staff were excellent, courteous and looked after every need. The only complaint, which is very small, is that the Wifi was virtually non-existent by the swimming pool of the club lounge and required regular returns to the room to check business emails.

I would recommend this hotel to anyone wanting a well supported relaxing holiday.

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轻奢温馨之旅

By

19 May 2017

club

酒店的环境很好,居住超出想象;
适合早晚入睡前和早起在阳台室外坐享其乐。

设施很齐全,功能区域很多;
有孩子们的游戏;

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非常好

By

19 May 2017

经常来这家,宾客关系部的蔡小姐非常nice,提前帮忙联系并安排房间,并在酒店等候我入住,非常值得表扬!

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瑕不掩瑜,美好的一天

By

18 May 2017

酒店服务态度没的说,办理入住时前台美女递上冷饮和冷藏的毛巾挺让人感动,另外欢迎水果也出乎意料,总之这是一个住着很舒服,很有家的感觉的酒店,在这里赖上两天游游泳,踩踩沙滩,喝点小酒,比起大热天去逛两个景点啥的绝对是更好的选择!另外我觉得还应改善的有两点:首先,没有人帮忙泊车,甚至没有人告诉停车场停好车回大堂的捷径,害我多绕了两圈,出了一身汗。其次就是泳池池底不太干净,好像是石灰墙皮掉落进去了!

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床铺比较舒服,装修有点老

By

18 May 2017

床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。床铺比较舒服,装修有点老,阳台上的沙发上有蚂蚁。其他的整体还算可以。

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服务非常周到,房间舒适

By

17 May 2017

club

服务人员态度都非常和蔼可亲,也十分为客人着想。客房每日整理非常到位,客房十分舒适。酒店的餐饮也很丰富,性价比超高。很开心可以入住洲际酒店

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枕头与床垫舒适度更个性化

By

17 May 2017

club

枕头应该提供软硬各种不同的选择供不同客户需求
床垫支撑力不够
泳池别墅室外设施有点脏和陈旧
泳池内有蓝色管道容易绊倒

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细致周到,温暖贴心。

By

17 May 2017

因为特殊原因,临时决定入住,没想到酒店经理特别快的帮我安排好了住宿,没有让老人和孩子久等。另外,前台看到有小孩子,还特别送了挖沙玩具。

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服务一流

By

16 May 2017

club

各方面都很棒 服务一流 沙滩干净 风景很好 房间也很明亮宽敞 还赠送免费下午茶 一次满意的入住

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服务到位。

By

16 May 2017

club

服务到位,客房很干净,酒店整体环境理想,早餐丰盛,适合一家人出行入住,俱乐部设计的很好,服务员热情周到。

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