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InterContinental Sanya Haitang Bay Resort

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Hotel Reviews for InterContinental Sanya Haitang Bay Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1893 reviews
93%
Recommend This Property

Ratings Breakdown

1893reviews

  • 5 Stars
    1542
  • 4 Stars
    256
  • 3 Stars
    62
  • 2 Stars
    18
  • 1 Stars
    15

Great Hotel

By

20 November 2019

platinumelite

Great services and will stay in the future. Thanks!

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优质的服务和美食

By

08 November 2019

platinumelite

这次与家人一起入住 一致都觉得酒店的设施和服务不错 员工专业且友善 中餐厅的食物也非常美味

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Poor experience

By

05 November 2019

platinumelite

The staff does not welcome elite member when I check in.
When my mum was having breakfast, the waitress bang on my mother chair and she nearly choke by the food.

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good scenery for the sea

By

14 October 2019

platinumelite

good location. Swiming pool and beach are excellent. The room is impressive for the comfortable bed and the scenery in the balcony

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服务一流

By

15 August 2019

club

极大程度上满足了顾客所需的服务,并且保留了隐私。不论是日常的问好还是客房服务,都从中体会到了服务的热情,洲际值得信赖。

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酒店还行,体验不好

By

08 August 2019

酒店的环境不错,房间正面就是海!对会员礼遇不满,对账单很不满!

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值得選擇的渡假旅店

By

10 July 2019

platinumelite

無論環境還是服務都是具有五星級飯店的水準,在三亞海棠灣地區洲際雖然舊了一點但是整體的保持還是很好,性價比極高,離outlet又近,值得選擇。

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心に残るリゾート体験。

By

10 July 2019

platinumelite

家族で滞在しましたが、思い出に残る素晴らしい滞在になりました。
まず訪問前にご連絡を頂き、飛行機の到着時間をお知らせすると、アーリーチェックインの準備をして下さいました。小さい子供連れだったので、早く部屋に入れたのは非常に助かりました。ホテルの施設についても丁寧に説明して頂き、歓迎されていると感じるチェックインでした。
またラウンジのスタッフは、日本人だと気づくと、知っている日本語で話しかけてくれたり、子供をあやしてくれたりと優しく対応してくれ嬉しかったです。
ホテルの設備も素晴らしく、芝生の広い敷地は歩くだけで楽しい気分になります。この体験を子供にさせてあげられて良かったと思います。お部屋も清潔で、バルコニーに設置されているバスタブは昼夜問わず、日常を忘れる時間を過ごせます。
食事は、ホテルのレストランで取りましたが、非常に豊富なメニューを揃えた中華料理店で、ここでも子供をあやしてくれる優しいスタッフの方に対応してもらい、心温まる食事でした。
いつかまた、成長した子供とこのホテルに滞在してみたいと思っています。

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Great service with good value

By

30 June 2019

platinumelite

The property is well maintained with good size of rooms, the 270 ocean view is breathtaking. Overall service is great, eg club Intercontinental, tian fu restaurant. Especially Amanda Ma at breakfast restaurant, she went above and beyond
offering us to join IHG reward club(which we are already), finding primary seat for us, and offering drinks and suggesting local taste dishes. She even walk us to the elevator for goodbye. She make us feel the true Intercontinental experience and we will come back knowing the property will delivery such experience every time.

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Very bad service quality

By

12 June 2019

Extremely disappointing service quality, treated with disappointing service

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Warm greetings

By

25 May 2019

platinumelite

TINA, the head of Cova is so warm and kind so I feel eating at home like family meals on every morning when I have the great breakfast at the cafe

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硬件不错,软件堪忧

By

04 May 2019

家庭出行,亲子不错是个带小孩。但是早餐混乱质量一般,另外天府餐厅点菜被告知节假日不能使用会员折扣!整体酒店设施维护水平一般。

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