My husband and I recently stayed at the beautiful Candlewood Suites in Auburn, AL. Everything was extremely clean (thank you and hats off to housekeeping) and extremely comfortable. The room décor
was lovely and the relaxing outside areas were awesome for kicking back and enjoying some R&R. This is the only Candlewood of which I am aware that provides not only a grilling-out area but also a terrific outdoor lounging area.
All of that made our stay wonderful, especially the fact that Candlewood Suites are pet friendly. However, the reason this Candlewood stands out as a place we would like to return to over and over again, was the exceptional staff. When we first checked in, Anthony, greeted us with a warm and genuinely gracious welcome and helpful attitude. We had a variety of questions while Anthony was busy checking us in. Brannon, who was at the front desk and who is a Candlewood maintenance employee, answered all of our questions with a thorough knowledge of every aspect of Candlewood Suites. My husband and I were very impressed that one employee could have that much detailed knowledge about so many different departments. That is not something you see at many places of employment these days. Brannon is definitely an asset to Candlewood Suites! The other person who was of great help to us was the wonderful manager, Misty Ferguson. My husband and I had been traveling for a few weeks and were a little road weary by the time we arrived in Auburn. Misty went out of her way to help us find the perfect suite for our stay. She even followed up with us later that evening and the next day to make sure everything was to our satisfaction. Even after we returned home and contacted her about something else, she still treated us as if we were VIP's. The customer service she provided us with exceeded the highest expectations anyone could have. We would like to say thank you to Misty, Brannon, Anthony and all the wonderful staff at Candlewood Auburn, AL. They are awesome! [Less]