Crowne Plaza Dead Sea

Hotel Front Desk: 972-8-6591919

Hotel Fax: 972-8-6591911

Hotel Email: ds_gmsec@hiil.co.il

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Ben Gurion (BGN)

- Distance from hotel: 93.21 MI/ 150 KM South East l

- Driving from BGN int'l airport is about 150 km, 2 hours). Take hwy no.1 towards Jerusalem, pass Maale Edomim, continue about 28 km, still drive straight only now this is rd.90. after 90 km, you reached the Ein Bokek hotels district.

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- Car Parking Available

- Complimentary Daily Self-Parking

- 110 free parking places on the hotels premises on first come first served basisi,additional public parking places within a radius of 75 meters,

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Hotel Highlights

Indulge your body and soul at Crowne Plaza Dead Sea Spa. In our private treatment rooms we'll pummel you, kneed you and wrap you in seaweed and therapeutic mud until your body positively zings. Only glass separates you from the desert as you float in our heated saltwater pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.1

based on 34 reviews
56%
Recommend This Property
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Ratings Breakdown

34reviews

  • 5 Stars
    7
  • 4 Stars
    8
  • 3 Stars
    8
  • 2 Stars
    5
  • 1 Stars
    6

Mr A

By

11 May 2015

platinumelite

I found the staff to be very unfriendly & instead of looking after a PLATINUM member, they found every possible way to make him & his family feel very uncomfortable

Posted by HotelStaff
12 May 2015
Dear Boneyma Thank you for your review of our hotel. I have read it very carefully and tried to locate your reservation in order to thoroughly check your complaint however did not succeed to find it. Please find here below my direct mail and I will be more than thankful if you can write me of what happened so that I can take care that such matters will be immediately solved and will not happen in the future Kind regards David Bernas General Manager davidb@aihsil.com
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Nice hotel

By

07 May 2015

club

Correct Hotel, confortable, very nice sea view, recommended,

Posted by HotelStaff
07 May 2015
Dear Raouf,GE Thank you so much for your kind review of our hotel. It will be our great pleasure to welcome you back soon Kind regards David Bernas General Manager
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Terrible go elsewhere!

By

08 April 2015

platinumelite

Do yourself a favor and go elsewhere. I have never had anything similar to this.

I got a voucher from work for a one night stay and breakfast. it was a nightmare making the reservation. Unfortunately we managed to reserve the room.

We arrived at the hotel. The check in process was relatively long, around 10 minutes.

Then we got our room, it was disgusting, dirty, the furniture was worn, the bathroom had mold, the walls were dirty, the bed had stains.

So we called the reception and asked to move into a clean room.

Then the room we got was even worse, dirty, worn furniture, mold in the shower and the fridge, dirty walls, the floor tiles were not covering the floor completely. DISGUSTING.

I called the front desk again and they said that they do not have a better room. Those were the rooms which they have had.
The public areas are not any better:
We went down to the pool, the beach beds were dirty. All beach beds had bird droppings on it, so you cannot really relax there.

We had breakfast - the food was of poor quality, we couldn't even get decent coffee there. The food variety was little - I do not know many hotels who serve only hard boiled eggs as the only egg dish.

The only plus is the proximity to the dead sea beach.

Again - DO GO ELSEWHERE.

It's a shame that this hotel is under the Crowne Plaza brand - it has nothing to do with that. The pictures on the website also have nothing to do with the actual property.

The management response to my issues were unacceptable - The hotel is in process to improve. I would really wish if i could have had this disclaimer before i came.

Posted by HotelStaff
12 April 2015
Dear AustrianAirlins I wish to emphasize that Mr. Bernas answered your comments and mail few months ago. We honestly stand behind the explanations sent to you. Best regards, Meeray Touboul
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Very enjoyable experience

By

27 December 2014

My daughter and I stayed there for 2 days in December 2014. We are Canadian. The newly renovated rooms were beautiful and very comfortable. The views from the room (right on the beach!) were spectacular. Buffet meals were varied and enjoyable. Some noise from renovations a bit annoying (but hotel did mention it on their website ahead of time), Customer service was reasonable (sometimes seemed a bit short staffed at the front desk). I keep in mind that the general sense of customer service in the Middle East is not the same as North America. By Israeli standards the service here was very good. We enjoyed the amenities - the indoor heated pool with dead sea water, hot tub, sauna and spa facilities. I would definitely go again.

Posted by HotelStaff
30 December 2014
Dear avivaps Thank you very much for your nice review of our hotel. It will be our pleasure to welcome you back soon. We wish you a Happy New Year from Israel and all the very best David Bernas General Manager
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