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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 441 reviews
87%
Recommend This Property

Ratings Breakdown

441reviews

  • 5 Stars
    296
  • 4 Stars
    76
  • 3 Stars
    32
  • 2 Stars
    20
  • 1 Stars
    17

Great place

By

September 26, 2016

Great place to be in, beautiful view , the spa is fascinating, and staff is very friendly :)

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Nice stay

By

September 26, 2016

Everything the stuff, place, services... etc were excellent. Thanks for the IHG stuff and management.

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lovely staff

By

September 25, 2016

club

thanks alot for the hotel managent because they have a good staff the can help the guest

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nice stay

By

September 25, 2016

club

thanks for every think
ks for great stay at your hotel

Posted byHotelStaff
September 26, 2016
Dear Valued Guest, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa! Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service.. Once again Thank you and we are looking forward to welcome you back soon. Best Regards, Firas Irsheidat Area General Manager
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Great experience

By

September 22, 2016

The whole experience was great , I enjoyed my time so much.
I liked the landscape and the beach.
The staff was so kind and helpful.

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nice hotel

By

September 21, 2016

club

the hotel was so great and the cleanness of the room and the staff was so helpful

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Excellent spa ever

By

September 18, 2016

Has excellent dpa in deadsea area and good staff especialy Mr Akef.

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Excellent spa ever

By

September 18, 2016

Has excellent dpa in deadsea area and good staff especialy Mr Akef.

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Excellent spa ever

By

September 18, 2016

Has excellent dpa in deadsea area and good staff especialy Mr Akef.

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No Family place

By

September 17, 2016

platinumelite

I Had a problem find a family place in the hotel it was all for adults
and it was not solved I went back to my room and ordered from room service

Posted byHotelStaff
September 17, 2016
Dear Qtash, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa!‎ Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an ‎impeccable service and a remarkable moment. Your comments are helping us to learn and improve ‎our service.We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no reoccurence will happen. Once again Thank you and we are looking forward to welcome you back soon.‎ Best Regards,‎ Firas Irsheidat Area General Manager
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Great, but ........

By

September 10, 2016

Great, IHG recognition upgraded us to a Jr Suite. A/C would not cool sufficiently 1st night as hotel was at capacity, 2nd night no problem with A/C. Only, big con was the smoking policy ..... everyone smoked everywhere !!!!! We do not smoke, and there was nowhere to go to escape smokers !

Posted byHotelStaff
September 11, 2016
Dear Valued Guest, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa!‎ Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an ‎impeccable ‎service and a remarkable moment. Your comments are helping us to learn and improve ‎our service.We ‎would like to apologize for the inconvenience we brought you during your stay. The involved ‎department has noted to do a necessary action so no reoccurence will happen. Once again Thank you ‎and we are looking forward to welcome you back soon.‎ Best Regards,‎ Firas Irsheidat Area General Manager
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I am not sure some staff members understand what customer service means

By

September 10, 2016

some staff members do not understand what customer service means ..

Posted byHotelStaff
September 11, 2016
Dear Valued Guest, Greetings from Crowne Plaza Jordan Dead Sea Resort & Spa!‎ Thank you for giving us a candid feedback. Our goal is to give our valued guest like you an ‎impeccable ‎service and a remarkable moment. Your comments are helping us to learn and improve ‎our service.We ‎would like to apologize for the inconvenience we brought you during your stay. The involved ‎department has noted to do a necessary action so no reoccurence will happen. Once again Thank you ‎and we are looking forward to welcome you back soon.‎ Best Regards,‎ Firas Irsheidat Area General Manager
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