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Phuket Hotels

Compare Hotels in Phuket

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Featured Phuket Hotels

Latest Phuket Hotel Reviews

Average Rating for Phuket Hotel
(4.6 / 5) of 1738 reviews
Value for money
By AJ_80
I handpicked Holiday Inn Resort at Phuket and insisted my travel agent to book at Holiday Inn because of the beach attached to the property. I chose Mai Khao than Patong because of serenity and [More] proximity to Airport. The rooms were luxurious with no compromise to privacy. The best thing about Mai Khao Beach Resort is that it is kids friendly. It not only gives complete freedom to kids, but also leaves parents rest assured about the safety. My kid was 5 years old and his stay was free Since we were vegetarian, we had limited options at breakfast. The Chef was kind enough to prepare breakfast of our choice. I would like to call out Miss Svetlana who went out of her way to ensure, guests were satisfied. Svetlana checked us in and I mentioned her that I was vegetarian. She immediately called up the Chef and ensured we met him and followed up regularly if our needs were met. What stands out with Holiday Inn Mai Khao resort is the unmatched luxury with superior customer service. House keeping staff were very courteous. [Less]
Nice friendly staff walk to the beach nice pool
By Sailesh
Nice to see the sunset in the ocean nice pool and bar very friendly staff nice breakfasr [Less]
Phuket trip
By sal11
Nice resort for families. Quite private beach access. Nice swimming pool. Rooms and Villas are decent size. Food prices are reasonable and food selection is good. [Less]
Very good management
By Indian/American 54321
My husband and I needed a few days to relax without too much trouble. We were able to do so with trouble free check in and check out. Managers were noticeable around property to personally assist [More] which is rare and an excellent effort on their part. Staff was courteous and helpful. Food was good. Resort is ideal for beach lover. Early morning swim in the ocean, relax by pool, go for snorkeling or diving to near by island just a few of the things to wipe away your stress and rejuvenate....looking forward to visiting again soon! [Less]
Perfect relaxation in beautiful surroundings
By Nickwinks
I booked here for just 2 nights as was travelling round Thailand, however after the first night I did not want to leave. Watching the Sunset from Suset Bar was so romantic, then strolling down the [More] beach was so relaxing. Staff all friendly and helpful and would recommend this place to everyone - Highly recommend adding it to your bucket list [Less]
great stay and excellent service
By Bella4321
Stay here for 5 days after a business trip in Chiang Mai, Arrive here on a raining day. Hotel staff were great in receiving us at the pier, provide towels and umbrellas and transportation to the [More] hotel location. Check-in was fast and easy. Staff were there to help with question, carry of luggage to the rooms. Dinner at the restaurant was a good experience. There were many guests, but staff were doing their best to accommodate everyone. Price of the restaurant food was a little higher but expected. The pool for adults only were quiet and peaceful. Staff at the pool area were attentive, helpful and friendly. The few draw backs during our stay is the guest room itself. 1) the design of the bed frame, it is much large than the mattress. As the result, we kept accidentally hitting our feet at the corner. we placed a luggage to prevent more accident 2) No matter how we try to prevent mosquito from coming into the room, we still get lot of them in the room at night and thus affecting our sleep. 3) the ceiling of the bathroom is too low and the light is too dim. 4) there is not enough drawers to organize our clothes. Having say all that, the thing that really make our stay pleasant is the friendliness and attentiveness of the staff. Thank you, staff of Holiday Inn Resort Phi Phi Island. We hope to return soon in the near future. [Less]
Nice location, shame about the breakfats
This hotel is quite conveniently located at the quieter end of Patong Beach (as oppose to Holiday Inn Resort). It's clean, modern and convenient. The Wifi was quicker than in most IHG properties [More] I've visited. The suite upgrade was much appreciated and enjoyed, although one peculiarity arose. In order to have lights on in the second bathroom, the main light switch needed to be on, which meant the lights in the bedroom would be on. This is really inconvenient, if one needs to use the toilet in the middle of the night and tries not to wake up a partner. The breakfast was quite limited; hot foods were scrambled eggs, pork sausages and two types of rice dishes. Otherwise you'd have the regular deal of toast, pastries, cereal and some fruit. Unfortunately the staff didn't keep up with the restocking the breakfast buffet. The scrambled eggs and toast ran out 15min before the service ending, leaving people without breakfast. The coffee machine was switched off 10min before service ending, so that we couldn't have a coffee to go. We also had a late checkout booked, which we couldn't use, as hammering and drilling next door made it unbearable to stay in the room after 11am. The front desk staff was friendly but didn't offer any solutions. [Less]
Excellent break
By 30/06
Returned again for a long weekend. Lovely hotel, friendly staff. Can't fault. [Less]
Very pleasant stay - hotel recommended.
By Columbus123
6 night stay. Booked airport transfer - while more expensive than haggling for a taxi was worth it as driver waiting upon airport exit. Very pleasant chap. Offered water. Having being to Phuket [More] before, noticed we were taking a different route to Patong. He explained that traffic works were taking place near Phuket town. Consequently we took the coastal route with commentary - no need for an island tour later! Had asked for and was given a high floor in block two. Large room overlooking pool with sunshine on balcony from morning to sunset. Much bigger rooms than other H Inn express hotels - e.g. Singapore. Kept scrumptiously clean by maid. Front desk always pleasant and helpful whenever approached. Security staff also friendly and helpful. Breakfast was adequate but the staff seem to have difficulty keeping areas resupplied especially when large tour parties descended and gave a good imitation of a locust swarm! On a couple of occasions I had a few items from the grab and go area and supplemented breakfast at one of the many restaurants on the nearby beach - not an expensive alternative. Pool very pleasant and loungers usually available throughout the day. Never a problem getting a towel as implied by some other reviews. Hotel well located for beach and bars/restaurants. One minor complaint/suggestion: The hotel has a very large lobby area - a full service bar would have been nice to return to in the evening for a read and a drink. Buying a can from behind reception was not the same! Hotel car back to airport. Again efficient but driver not very forthcoming with water or conversation but did go back another route via the countryside. All in all a good stay. Having read some of the negative reviews it is hard to believe that they were writing about the same hotel. [Less]

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