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InterContinental Phuket Resort

Hotel Reviews for InterContinental Phuket Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 347 reviews
90%
Recommend This Property

Ratings Breakdown

347reviews

  • 5 Stars
    243
  • 4 Stars
    61
  • 3 Stars
    24
  • 2 Stars
    9
  • 1 Stars
    10

Great, delicious and memorable experience

By

30 November 2022

Staff was attentive and efficient. Breakfast and Japanese dinner amazing. Beautiful hotel (design) and amazing views. Spacious room and fitness room. Hotel well located. Spa top notch.

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Great Hotel Great Staff

By

28 November 2022

Ms. Gam is one of your great staff who has helped us a lot in this trip.

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A very relaxing and enjoyable stay at this hotel.

By

25 November 2022

Upon arrival at the InterContinental Hotels Phuket Resort we were very impressed with the beautifully uniquely designed, landscaped and appointed hotel.
All employees were extremely friendly and helpful.
We immediately felt very comfortable.
The room was very nice, elegant and comfortable, also with a large balcony. The bed was large with high sleep quality.
The breakfast buffet was inviting, appetizing, very nice and had a wide range of dishes.
In general, the range of dishes was very good and extensive throughout the day. The service was great and therefore good value for money. Security is also top notch. Unfortunately the hotel is divided by a busy road.
The main part, the upper part of the hotel is built towards the mountain and the view is towards the mountain only.
There is no sea view.
The lower part of the hotel is beautifully laid out on Kamala Beach, but only has a few high-priced sea-view rooms.
The downside, that the path about 250 meters from the upper main part of the hotel to the beach area was to be reached via many stairs and a pedestrian tunnel.
The sunbathing area on the beach is very limited and therefore the beach chairs are too close together.
Unfortunately does not correspond to a five star hotel?
The hotel is also equipped with many pool areas throughout the hotel area.
The beach area directly in the hotel area and in the immediate area is very clean and wonderful for walking or running and swimming. Unfortunately, the southern part of Kamala Beach is totally polluted by various kinds of garbage. Unfortunately made a very worrying impression that there is absolutely no individual and public interest in protecting the environment without commercial interests?

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Wonderful time

By

24 November 2022

Had an amazing expierience from start to finish. The rooms are clean and very trendy. The views and beach is terrific. The restaurants are amazing. The staff is wonderful and attentive to all your needs. Made our family vacation great. Loved every part of our stay.

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A beautiful and relaxing stay

By

21 November 2022

We were very impressed with the unique and beautifully landscaped hotel.
The staff were all extremely friendly and helpful.
We immediately felt very comfortable.
The room was very nice, elegant and comfortable. The bed was very large and with very good sleep quality.
The breakfast buffet was very inviting, appetizing, very nice and with comprehensive dishes.
The range of food and drinks throughout the day was very good and extensive.
The service was great and therefore partly good value for money.
Security is also very high.
Unfortunately the hotel is cut through by a busy road and the upper part is not a beach hotel.
You have to go through a pedestrian tunnel under the street to get onto the beach.
The beach area of ​​the hotel is unfortunately a bit too small?
The beach in the hotel area is nice and clean, but unfortunately the southern part of Kamala Beach is partially polluted with plastic waste.

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Amazing hotel

By

21 November 2022

Excellent hotel, we returned to the hotel after two weeks during our honeymoon because we really enjoyed ourselves, amazing customer experience, beautiful hospitality for the honeymoon,good food and outstanding service from the hotel staff(especially Ice and Mind from the reception team and Matty and Top from the Pine beach reaturant).

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Nice room and breakfast but...

By

20 November 2022

The rooms are brand new and beautifully appointed, however our pool view room was facing a lawn rather than a pool.
Great breakfast service, no service at the beach bar, the tables were never cleared and we always had to ask for a drink.
At the very end Kamala beach, you need to travel by taxi to the main shopping/dining area.

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Comfortable and beautiful hotel

By

18 November 2022

The hotel is very beautiful and its staff will go above and beyond for you to have a great stay.

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Fantastic stay at superb InterContinental : Phuket Resort

By

16 November 2022

1 Bedroom Club InterContinental Pool Villa is simply superb.
104 sqm large (including pool)

Very elegant design, with wooden touch.
Bedroom with large and very comfortable bed.

Seating area.
Large smart TV with sound system and large selection of international channels.
Illy coffee espresso machine. Kettle.

Bathroom with bathtub, separate toilets and walk-in shower. Harnn Mystique toiletries.

Separate dressing area.
Superb private pool.
Very quiet. Very efficient air conditioning system.
Usb and electrical sockets next to the bed.
Free PressReader

The club lounge is fabulous
Very elegant design.
Seating area (that can be partially privatized).
Dining/bar area.
The club lounge serves excellent breakfast, afternoon tea and evenings spread with very nice selection of hot and cold canapés, fruits and salads.
Service is very attentive.
The club lounge has its own terrace with dining tables and deck chairs, and private pool, both with ocean view.
Atmosphere is quiet and elegant.

GOOD
Very friendly and professional staff, smiling and attentive service.
Superb resort, with sleek interior design, architecture and garden areas.
Superb spa with excellent massages.
Very impressed by the Michelin Thai restaurant.
Large number of pools (2 pools facing rooms on the hillside, one rooftop pool above the reception building, one Club InterContinental pool, one large pool facing the ocean), in addition of course of the beach.
Great Club InterContinental, fitness centre (with tennis court).
Free soft drinks minibar in Club rooms.

BAD
Nothing. The resort is simply just great.

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Beautiful hotel and great service

By

15 November 2022

Amazing hotel and service! Far better than many other 5 stars hotels in Phuket. Rooms are spacious and very comfortable, food and facility top notch! Staff went above and beyond, thanks to Top, Matty & Kao.

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Badly designed rooms

By

15 November 2022

Room is not designed properly esp. the bathroom- it’s only for a couple and that too no privacy. Hardware on door cut my finger badly. Hair dryer did not fit in the plug socket properly and kept coming

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Stunning views, wonderful service

By

12 November 2022

The resort is fantastic, the staff are so incredibly welcoming and friendly, always with smiles on their faces. Most beautiful sunset to take in at their beach restaurant. Fabulous rooms with everything you need.

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