Rated 4.0 out of 5.0 by MudslideMadness Nice Place
I liked the fact that they offer both firm and soft pillow choices on the beds. Though the beds were wicked firm. Overall, a nice property, staff was really nice and accommodating. The breakfast was well, boring. Ended up going out instead, but then again it is free. So I guess I can't really complain.
June 7, 2013
Rated 5.0 out of 5.0 by donnaR Refreshingly restful
Compared to our last visit at another Holiday Express Inn where our experience was not positive. I was apprehensive going into Tilton, but I was comforted and releived that this Hotel was fantastic. Greeting with a warm friendly smile, got the membership gift right away, the internet service worked without a hitch. The pool was hot; clean and enjoyable. It was a great experience, the little lake overlooking the eating area is really beautiful and picturesque. A nice stay!
June 3, 2013
Rated 5.0 out of 5.0 by kimmmmmm Great Hotel
We have stayed here many times visiting our son who goes to Tilton Prep School. Always friendly, clean and nice.
June 1, 2013
Rated 5.0 out of 5.0 by Jane89 Excellent Choice
We have stayed at Holiday Inn Express, Tilton numerous times and always with great satisfaction. The manager of the hotel couldn't be nicer and the rooms are always clean and well-maintained.
May 31, 2013
Rated 1.0 out of 5.0 by AccusedCustomer616 Accused Me of Stealing Towels and Bed Coverlet!!!!
We checked in to a clean and new looking hotel and the desk clerk seemed cheerful and nice. Checked in a little before the usual check-in time of 3:00 pm but he said it wasn't a problem--the room was ready. Dropped our bags in our room and immediately proceeded to find something to eat. Came back to the room 2 hours later and proceeded to get ready to go to a party which we came in town for. Left the room at approximately 6:30 pm for the party. Did not arrive back at the room until approximately 1:00 am and got ready for bed. Woke up at 8:00 am and checked out the breakfast bar which had hot coffee, cereal, yogurt, pancakes, etc. Was very neat and clean and the woman attending the breakfast was very helpful and friendly. Went back to the room took a shower and noticed there were only two towels and thought that I may have to call the desk and ask for more if my daughters decide to take showers before we leave. They decided not to shower but just to wash up. They ran down to get some breakfast and we left around 9:45 am and checked out with the desk on our way out the door. During our six hour plus ride back home, I received a voice mail message from the front desk clerk, Terry. He said I should check my suitcases for the towels and bed cover that I removed from the room and to return them so I wouldn't be charged for them. I was absolutely astonished. What towels? What cover? The towels never left the bathroom and there was only one bed coverlet on one of the beds when we arrived in the room. I told him that and he said that can't be because housekeeping policy is 4 towels to a room and coverlets on every bed. I said that wasn't the policy in our room and he again said that can't be. I stated I don't like being called a liar and asked him why I would take the items? I have my own towels at home which are much nicer than those in the hotel and I wouldn't know what to do with a coverlet. I stated again I did not remove any items from the room and possibly housekeeping made a mistake and forgot to finish supplying the room and he said he would have to take it up with the general manager. I told him to do that and that I would like to speak to the general manager. He said I could speak to him when he returned in three days. I told him not to charge my credit card until this is resolved. He said policy is to charge your card for any stolen items. And I said the items weren't stolen because they were never there. I told him to have the general manager call me first thing when he returns and hung up. The manager did call on the second day but unfortunately was not professional enough to return my call in a place where the background noise was so loud that I couldn't understand a word he said. I was infuriated. I have filed a complaint with Holiday Inn Corporate Member Relations and hope to get this resolved. I will not support this Holiday Inn Express and I will make sure that everyone I know is aware of how I was treated and that I was accused of stealing! I hope they learn a lesson from this circumstance. Did you ever hear of the customer is always right? Obviously they have not.
May 20, 2013
Rated 5.0 out of 5.0 by BertRog Clean and comfortable!
We have stayed at this hotel about every six months and enjoy our stay ever time. The staff is very friendly and helpful. Special thanks to Terry for helping us get our friends jacket back to him!
May 17, 2013
Rated 3.0 out of 5.0 by annem68 Tilton Lakes Region
We were happy with the courteous and professional service at the Front Desk; however, we had requested an early check-in with a room on a lower floor at the end of a hallway because there would be less foot traffic noise.
Unfortunately, upon our arrival, there weren't any rooms on the lower levels that were ready, so we were placed on the 3rd floor - which wouldn't have been a problem except for the fact that the room was right near the elevator and we could hear everyone using the elevator and slamming of room doors.
The room and bathroom were very clean.
May 3, 2013
Rated 5.0 out of 5.0 by Sabba Everything was wonderful.
Mr. Patel, Terry and Anne in the breakfast room are wonderful folks and make our stay a terrific experience.
May 2, 2013