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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 768 reviews
82%
Recommend This Property

Ratings Breakdown

768reviews

  • 5 Stars
    383
  • 4 Stars
    199
  • 3 Stars
    77
  • 2 Stars
    62
  • 1 Stars
    47

Interesting Experience

By

29 May 2017

club

See comments in the survey.I would not stay here again this place needs to be completely redone.

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Welcoming and pleasant.

By

25 May 2017

Just a short drive to the Bay. Crowne Plaza Concord/Walnut Creek is definitely worth the stay. Away from the traffic of the City. The Crowne Plaza has a welcoming indoor pool and spa and restaurant in the building. The room I stayed in was a bit cozy especially the bathroom but was very clean and comfortable. Especially like the sleeping aroma kit that was provided in the room to help get a great nights rest.

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Loved it great service and comfortable

By

25 May 2017

club

Great experience loved the hotel. Great view from my room the pool was warm . Very pleased

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Perfect for business with Wells Fargo.

By

24 May 2017

Out office building is a walking distance away from this area. I totally enjoyed the stay!!

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Reasonable with 1 issue

By

20 May 2017

Rome was OK.
Bed was comfortable.
TV was of excellent quality.
Internet was good.
Only issue was the noisy ice machine just outside my room. Sucker went off at around 3 o'clock in the morning.
I presume it was dropping ice into the storage bin.

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nice room, bad internet

By

20 May 2017

as always, the room was great but the internet was unusable

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Not a great stay

By

20 May 2017

club

I get in late due to work and I had no housekeeping for 2 consecutive days. I noticed a large amount of dust on the baseboard behind the desk. I also had a roach in my room that I killed and flushed down the toilet. I notified the Front Desk immediately to share my findings.

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Going Downhill...

By

20 May 2017

The rooms have really gotten rundown since the last time I stayed here. I used to average 50 nights a year or better in this property,but now the price is almost double and it doesn't seem to be a good value anymore.

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Clean, Quite, and Comfortable

By

17 May 2017

club

Overall great experience at the Crown Plaza Walnut Creek. Will continue to use this hotel. The staff is friendly and makes you feel welcome. Really nice open lobby.

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Great Hotel

By

15 May 2017

platinumelite

Great hotel. I was on business travel and it fit the needs of my trip perfectly.

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Dated

By

06 May 2017

platinumelite

Overall the hotel and staff are good. The hotel and especially the rooms could use a re-model. Food is good but pricey.

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Bad Experience at this Hotel

By

05 May 2017

club

Very Noisy, at night, weed smelling hallways and elevator...door slamming, kids running up and downing the hallways....

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