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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 855 reviews
92%
Recommend This Property

Ratings Breakdown

855reviews

  • 5 Stars
    520
  • 4 Stars
    221
  • 3 Stars
    61
  • 2 Stars
    30
  • 1 Stars
    23

Value for money

By

19 May 2017

club

Though there are cheaper hotels in the area notably the travel lodge near by none offer the extra facilities such as a pool which though I didn't use on this visit I will be making use of in the future. One night stays I may well choose an alternative due to cost however I plan to be in Reading for several weeks and hence the extra amenities offered at the crown plaza will be the driving factor on my choice for staying there when I am staying for more than one night

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Great staff, comfy rooms

By

19 May 2017

Always have a warm welcome from the staff in the hotel. Rooms are always clean and comfy. Nice views from the breakfast room and bar area

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Comfortable bed and great service

By

15 May 2017

club

Good Hotel
Good service
Good Room
Good View
Gooooooooooooooooooooood Job

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Crown Plaza Stay

By

15 May 2017

Excellent Hotel and facilities. Stag were very friendly and the rooms where nice and clean.

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Relaxing Break with Every Comfort

By

14 May 2017

club

Superb accommodation with excellent service. Easy to park in private hotel car park. The large swimming pool with sauna, steam room and Jacuzzi was amazing. Breakfast was a delight with every taste catered for.

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Nicely situated hotel

By

09 May 2017

club

Stayed overnight for a get together with old friends and was pleasantly surprised by the hotel. Though centrally situated it has great views overlooking the river from the terrace. Another plus is the polite and efficient staff who are at pains to make your stay as relaxing as possible. The only downside was the bed which, while comfortable, was smaller than the king size I am used to.

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School Reunion

By

09 May 2017

club

Met up with former school chums some I had not seen for 50 years. A pleasant experience tinged with sadness with as some of those I attended school with are no longer with us. The Crowne Plaza at Reading proved to be a central location and the services and food provided were good. An enjoyable stay

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Stay

By

08 May 2017

club

Poor bar service, either not available or rude. Example
Turned up to bar and told this is your last dtink as bar shutting. Time 12.30 . Not hello we will be shutting shortly if you would like an extra drink let me know before we close

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Reading

By

07 May 2017

A very good location and view. We would like to have more shelves for clothing and papers. We would like to thanks the manager who helped us with accommodation on the day of arriving, April 22.

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Reading Beer Festival Break

By

07 May 2017

club

Stayed at the Plaza which was convenient for the festival. Hotel was excellent

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Fit for purpose

By

07 May 2017

Hotel provided suitable accomodation for the week. Room size was adequate. Expected breakfast to be included for the price paid though. Great staff

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A great place to be

By

05 May 2017

club

Such a lovely place to stay. I loved visiting the spa after being able to sit in the bar area working whilst having a coffee. The bedroom was a great size with everything you need. I have recommended to friends. The staff are friendly and willing to help. Thank you!

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