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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 252 reviews
81%
Recommend This Property

Ratings Breakdown

252reviews

  • 5 Stars
    115
  • 4 Stars
    85
  • 3 Stars
    32
  • 2 Stars
    10
  • 1 Stars
    10

人性化关怀很棒

By

25 July 2017

club

在我2017年7月14日入住酒店时已很晚了,当晚我出现腹泻联系总台说明有没有保济丸,前台马上通知服务员送达房间并告知如何服用,当时倍感温馨体贴

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great sleep, kind service

By

23 July 2017

club

big room, city view is magnificent, i will come again if opportunity

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早餐需要提高

By

23 July 2017

club

样式和服务都需加强,样式不算多,不算很吸引人,服务比较被动,比较被动。桌椅有些拥挤。可以加入本地特色小吃

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服务员态度很好,卫生保持良好

By

22 July 2017

服务员态度很好,卫生保持在良好水平,有需要的事情马上处理,这个很赞!出门叫车,前台帮我约好车到了才让出来。酒店的设施保持着良好的工作装态,在有一段时间的酒店来说实属不易做到。泳池的卫生很干净,服务员态度和蔼,同时给客人很多的注意事项的提点,很好!

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最差的一次入住体验

By

17 July 2017

身心疲惫驾车到酒店门口,门口一男性服务员恶狠狠的问我干什么?我说奇怪了我住酒店呀,不然还来干嘛,我说去办理入住手续,车子临时停,他就必须叫我老婆抱着小宝宝那么热的天气站在门口车边上,而且门口是有车位的,估计看我不是豪车吧,入住手续的时候对方没有主动识别我是会员,我提醒了以后才有饮料送,入住房间那个异味真是难以接受,不过太累了就懒得去计较

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服务指南不明确

By

17 July 2017

club

大堂比较嘈杂,房间服务指南不明确,不知道酒店到底具体有哪些设施,可以享用哪些服务,哪些怎么收费,哪些可以免费提供,都没有明确标出来,就连服务指南我都找了好久才能找到。

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符合预期

By

16 July 2017

在所有皇冠假日中属于中等水平,酒店总体略显陈旧,可能是时间比较长的原因。厕所的洗漱用品可以更高级一些,现在的感觉不像五星级的水平。

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床铺舒适

By

15 July 2017

整个房间环境和床铺都不错,不要近马路,比较安静的环境很重要,需要有良好的健身中心,器械和空气流通也比较重要。

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None

By

13 July 2017

None. I do not have any comment. But feeling hotel bit old and need to be renew. The receiption feel not easy to see and no lobby no seat.

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Great Stay

By

10 July 2017

Enjoyed the stay at the hotel. The breakfast experience was delightful. The employees were very attentive. We dined in the Chinese Restaurant and the food quality and presentation was very good featuring local Zhanjiang Cuisine. I would certainly recommend it to my colleagues.

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床铺舒适

By

26 June 2017

club

床铺整洁舒适,视觉上很美观,房间宽敞,无异味,所有设备可正常使用,地毯也很干净,电视有雪花点的时候叫了客房服务来修,应对很及时,立马来人帮我修理,解决了雪花点的问题很感谢

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床铺舒适,服务一流

By

23 June 2017

床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流,床铺舒适,服务一流

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