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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 810 reviews
92%
Recommend This Property

Ratings Breakdown

810reviews

  • 5 Stars
    438
  • 4 Stars
    249
  • 3 Stars
    81
  • 2 Stars
    28
  • 1 Stars
    14

Great Location

By

January 18, 2017

We have stayed at Crowne Plaza Canberra at least three times for both business and leisure and have been thoroughly pleased with all aspects of our stay, especially staff courtesy and helpfulness. Loved the trees outside our window.

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Property is tired

By

January 17, 2017

club

Left disappointed with this property. Time for an overhaul. Dont bother with parking fee, carpark is small and near impossible to get anything over a compact cat into a space.

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nice room no view because of large tree

By

January 16, 2017

platinumelite

Not up to previous standards along with IHG Rewards conditions changing.

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Short stay in a convenient hotel

By

January 16, 2017

club

The hotel and the rooms were well maintained with friendly and helpful staff. The fitness room was large, and the pool area was a nice break.

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Beautiful hotel, great location

By

January 16, 2017

club

Very happy with everything. I had a great time away with my family

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Comfortable Beds and Excellent Location

By

January 16, 2017

My preferred hotel for business stays while in Canberra. Friendly staffs who recognise and appreciate reward members, comfortable beds, quiet and central location, stylish lobby and great bar to relax.

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Centrally located

By

January 11, 2017

club

Canberra's Crowne Plaza is centrally located - at a close distance to the business district and shopping area.

Amenities are all that is expected from a major hotel chain with only exception to the suites bathrooms (need to be brought to the 21st century) and the fitness center (dirty, without a/c, old equipment)

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Uncomfortable stay

By

January 09, 2017

club

Cleanness level below expectations, bathrooms definitely need upgrade.

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Tired and Disappointing

By

January 09, 2017

Very disappointed with this hotel in terms of the cleanliness, breakfast and overall amenities. I have stayed at other Crowne Plaza hotels in Melbourne, Sydney and Perth and this is by far the least attractive. I found this hotel was very poor value for the price it charged.
The location is a plus as you can walk in to town, the War Memorial and to Lake Burley Griffith.

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Inconsistent

By

January 09, 2017

platinumelite

My first stay at this hotel was in 1991. Since then I have stayed possibly three dozen times, mainly for business and usually bringing two or three other guests/rooms. Until this stay, certain things were taken as given; i.e. house keeping was consistent and reliable, service in the breakfast area consistent and reliable. As I remarked on checkout these things were lacking.

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Crown IN The City

By

January 09, 2017

A joy to visit, with its central location, easy car park, sparkling pool, it is just so easy to relax. We will be back again and again!!!!

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Bad LATE housecleaning

By

January 09, 2017

Staff were amazing but very late housecleaning not acceptable

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