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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1452 reviews
89%
Recommend This Property

Ratings Breakdown

1452reviews

  • 5 Stars
    782
  • 4 Stars
    418
  • 3 Stars
    158
  • 2 Stars
    57
  • 1 Stars
    37

Amazing customer service

By

December 10, 2019

club

Amazing customer service. Delicious breakfast. Would have loved it if you had some welcome kits or activities for families with kids. Comfortable bed. Would like to suggest that you should add Netflix or Foxtel for entertainment.

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Value , comfy bed

By

December 09, 2019

Great value for money, very comfy bed also
Breakfast could have been hotter

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Great stay at Crowne Canberra

By

December 08, 2019

club

Great staff, fabulous facilities, great meal choices. Close to shops, easy to airport. Recommended from a repeat customer!

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Great Hotel

By

December 04, 2019

club

The Crowne Plaza is a great hotel. It is close to the shopping centre and restaurants. The staff were very friendly and accommodating. We had dinner in the restaurant which was delicious. We come back to the Crowne all the time because it is value for money,a great location and the staff and service are excellent.

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Superd comfortable room

By

December 02, 2019

Mu choice when I visit Canberra, lovely comfortable rooms with friendly customer service, excellent food with outstanding buffet breakfast.

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Expensive

By

December 01, 2019

In terms of quality of accommodation, other hotel h y a t t in Canberra is cheaper, has better services and includes breakfast.

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Overall our stay was hassle free

By

November 25, 2019

club

Please try and do something with the bathrooms they really need to be updated

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A good night's rest in Canberra

By

November 22, 2019

Friendly greeting and fast checkin by Adam was appreciated as I was very tired at my late check in. Cozy room with nice bed.

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Below Expectations

By

November 22, 2019

club

Aside from the gorgeous view of Glebe park, and the proximity to Civic, and being central to many attractions, the stay was disappointing.

At this price point, parking should be free. We got a nasty surprise when we checked the final bill.

King sized bed had sheets that were queen size. There were no inbuilt charging ports for devices. The car park lift was slow, and was not even accessible by all floors, and was out of order on checkout.

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Another great stay

By

November 22, 2019

club

As always, the only place I will stay in Canberra, good staff, good food and a good gym

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Bon service

By

November 21, 2019

Bon établissement en regard du prix.
Hôtel idéal pour visiter la ville.

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Amazing staff

By

November 21, 2019

The staff at the Crowne were amazing, super friendly and helpful. Very accomodating when we rolled two booking into one, made sure we had the same room. The bed was really confortable and the blockout blinds were much appreciated. Great stay.

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