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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 512 reviews
92%
Recommend This Property

Ratings Breakdown

512reviews

  • 5 Stars
    358
  • 4 Stars
    125
  • 3 Stars
    21
  • 2 Stars
    4
  • 1 Stars
    4

床铺舒适,服务一流

By

April 23, 2017

club

床铺舒适,服务一流,特别是服务员的服务超赞,令人很舒服,食物也不错,但是送的生蚝不新鲜,我闻了一下就觉得有问题,我一家3口都认为是变质,但是因为是送的我就没出声,没动过.

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性价比高

By

April 23, 2017

club

房间舒适,酒店装修很新,早餐不错。服务员宾至如归,接待热情。软件和硬件都体现了五星级酒店的水准。下次出差惠州的住宿首选酒店。

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Dining at Japanese restaurant

By

April 22, 2017

platinumelite

Dining at Japanese restaurant was placed in a private room. Slow service. Food takes too long to be served. Because it is in the room with big bench tables not comfortable dining. Food was delicious though. Attendant was nice and friendly and apologized because the restaurant was very busy. I would rather wait till table is available than put in an isolated room.

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硬件还可以

By

April 21, 2017

club

总体表现非常不错


- 避免进行客户服务咨询。 请访问“宾客关怀”或“联系我们”直接了解相关信息
- 尽量不要提及竞争对手或住宿的具体价格
- 请勿加入任何个人身份信息,例如全名

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クラウンホテルのコピー品?

By

April 20, 2017

①2名での滞在にも関わらず、ウェルカムドリンクの提供は1名分のみ。チェックアウト時に理由を質問したら、「あなたが2名分欲しいとチェックイン時に言わなかったから」とのこと。絶句。
②フロントで近くにオススメのレストランを聞いたところ、「無い」とのこと。普通はそういう情報は棚入れしてるはずでは?
③気の利いたバーも無い。1階のカフェ兼バーでは、爆音でフィリピン人の演奏と歌があり、それに加え、中国人の団体客が騒ぎ放題、汚し放題。
④チェックイン時、プライオリティレーンにクラークがいない。その傍、数人のクラークが談笑していた。しばらく待っていると、彼等のうちの一人がこちらに来て、発した一言目が「何か用ですか?」。普通は「チェックインですか」だと思います。

クラウンホテルを名乗っているが、久しぶりに凄いのを見た気がする。良くも悪くも、今、自分が中国大陸にいることを

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服务一流

By

April 17, 2017

club

希望贵酒店对已有的服务通过床头小册子或者与房卡一起的小册子做详细的介绍,避免一些有需求又不知道有这些服务的情况,也可以提升住酒店的体验。

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值得入住

By

April 15, 2017

酒店还比较新,漂亮干净的大洗手间及大衣帽间非常喜欢,服务人员态度及服务意识也非常令人满意,下次继续入住

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房间舒适,服务一般

By

April 15, 2017

总体来说环境还可以,因为出差并且之前对于北京皇冠假日感觉不错,所以选择了这一家,但明显感觉差距很大。服务水平一般,问题处理能力一般。

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all the best

By

April 15, 2017

all the best, room is good. staff is very friendly

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房間溫度好 服務-流

By

April 12, 2017

club

員工專業,態度親切有禮,酒店配套,光線,溫度,衞生,整潔,全是一流。泳池,健身房,更衣室,廁所,都很乾淨。只是這次未能游户外大型泳池。

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环境舒适 服务到位

By

April 11, 2017

club

酒店服务不错 工作人员态度亲切和蔼 客房环境干净整洁 床铺舒适 整体不错~

如果 客房能够提供小孩子的拖鞋、浴衣用品就更好了。

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サービスは良いが客室に問題

By

April 05, 2017

club

19号室利用。
この部屋は、一般的な客室よりも狭く
つかいにくい。
クローゼットもスーツケースを全開できない。
客室壁にはおおきなカビ跡がたくさんあり、
とてもクラウンプラザとは思えない。

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