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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 331 reviews
77%
Recommend This Property

Ratings Breakdown

331reviews

  • 5 Stars
    142
  • 4 Stars
    100
  • 3 Stars
    47
  • 2 Stars
    21
  • 1 Stars
    21

Удобная кровать, просторный номер

By

October 14, 2017

Я был более высокого мнения об этом отеле. Администрация была приветливой, выделили просторный номер, Но войдя в номер я обнаружил в ванной комнате использованный халат, мыло, на столе стояла бутылка с недопитой водой и утюг. Обратился к администрации и недостатки были устранены. При включении телевизора на экране высвечивалось приветствие абсолютно другого гостя.
В остальном все было хорошо - Хорошая постель, хороший сон, приветливый персонал, хороший интернет.

Создалось впечатление, что в отеле не очень хорошо осведомлены о программе лояльности IHG.

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Staying at Crown Plaza -

By

October 09, 2017

platinumelite

Location is not suitable at all. It is down a steep hill, with no walking place, next to a car mechanic repair shop, and other non tourestic places.
Staff barely speaks English.
The front desk is short staffed, with one person trying to do check-in

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Comfortable and reasonable value Hotel

By

October 06, 2017

Good location, clean, nice breakfast and comfortable hotel

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Once again, Very nice hotel

By

September 25, 2017

Excellent hotel by all means. Thanks to everybody in this hotel.

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the worst crown hotel i ever stay

By

September 25, 2017

I always use crown plaza for my travel ( monthly ) , and always I am happy
except this stay was the worst stay ever

the breakfast was soooo poor ( less than 1 start hotel )
the bed was not comfortable at all
the bathroom old and not clean
towel so dirty and they change more than 3 time
facility of the room is so low

the staff not really work good and they are not helpful
they didn't offer the welcome fruit which they should provided to platinum member and I asked for it and they didn't bring it

.I asked 2 time to talked to management over there and they don't respect the request and they didn't meet with me

sorry but they give me a bad image a bout hotel and start really to look for some thing else .

( I wish this review will be post , and they will not delete it , to let people see what happing in this hotel )

Tariq

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Not enough

By

September 22, 2017

Need more employees to run a hotel as a Crown plaza level
Thanks for the Manager who solve the problem and arrange my rights which must be ready and easy to get as an ihg member
Recommend this property just because IHG AND CROWN PLAZA

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Top Excellent Hotel & Staff

By

September 21, 2017

First time for me to stay in this hotel. It is one of the best hotels among IHG and partners hotels as well as others I ever stayed. Very clean and very quit. Excellent services and treatment. Special thanks to everybody for their cooperation, services and handling given with a nice smile which make you feel that you are at your second home. Thanks to all

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Manutenzione delle camere scadente

By

September 18, 2017

Materasso molle, ho soggiornato presso la honeymoon room (non per mia scelta) e non c'era una doccia ma solo una vasca da bagno in mezzo alla camera.
Muffa sul pavimento

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visit to Istanbul

By

September 09, 2017

During The Holiday Visit to Istanbul , I had the chance to stay at the crown plaza Harbiya , very friendly staff , supportive and helpful , we had a very pleasant experience in Istanbul and hope to go back again soon .

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Great Front Office Manager

By

September 07, 2017

platinumelite

I appreciated most the help and direct support and dedication showed and continously offered by asst Front desk Manager and few others from front Desk. Appreciate some key staff to be trained to communicate in Arabic and or English. This will resolve many miscommuncations we faced.

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Standard hotel room

By

September 06, 2017

It's an international standard hotel with all kind of facilities for a guest.

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便宜没好货

By

August 30, 2017

入住前两天换了三次房间,空调坏了,维修工据说说是好的。 周末不提供洗衣服务。行政酒廊有,但是不开放给单个客人。 种种奇葩

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