Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience
4.1
84%
Recommend This Property
Incredible Room
ByP. Kelly
September 24, 2016
Every now and then, I am fortunate to luck upon one of the suites at the Crowne Plaza. This was one of those times! I love the spacious two room suite--especially the full table and chairs set which allows me to spread out my work and get a lot accomplished. The bed was also incredible! I need to find out the manufacturer so I can purchase one for my house!
Betty (at the front desk) is also always friendly and pleasant at arrival and check-out. She should provide a refresher course for a few of her co-workers.
My only negative was the herds of baseball players sprinting up and down the hallways and stairwells. Not the hotel's fault, but almost being run down a time or two dampened my experience a bit. Definitely, not what anyone needs at the end of a stressful day.
Great room at a good value!
ByMary$23
September 23, 2016
The service, room and dining experience were great! The food very good. I like the size of the room and the bathroom. The pillows are very good. The mattress was just okay. The location and convenience is good. I would highly recommend this hotel!
comfortable, but window curtains need to be longer
By192nd
September 23, 2016
Very comfortable, had a good stay. The wife complained about light coming in under the window curtains and the night light by the door. I agree the window curtains could be longer, but managed to get through it.
Good Staff Members, Comfortable atmospere
ByBreka Love
September 19, 2016
The Staff was great, the room was fine. The only problem that i had was ; there was not a fridge or microwave
railroad
Bygap1csx
September 19, 2016
all was great, comfortable easy to get around well managed clean
Great restaurant
By1BOSS
September 13, 2016
We learn from every traveling experience, for instance: we learned to ask, "is there air conditioning in the room?" after staying in an UN-aircondidioned room in Uray, Colorado. This time we learned to ask "is there a HORROR MOVIE CONVENTION in your hotel at the same time we will be there?" Rediculous but true!!! I felt like I had to watch my back and be "protector on steroids" for my wife. It was like a freak show.
Crowne Plaza Hotel Airport
ByLeftywashington
September 12, 2016
Great hotel staff is very nice and welling to help with anything, my only down side to the rooms was not plug in by the bed for cell phone or computer
Comfortable, roomy
Byrwg492
September 11, 2016
Overall, my stay was very good. The bed was comfortable and I was able to adjust the temperature to my liking for sleep and for waking hours. The bathroom was very clean, and was well stocked with linens. My only negative was that the fan on the central air unit in my room kicked on and off with a bit of a thud. I could not get it set to stay on like the hotel booklet stated. It woke me up a time or two at night, but I was able to fall back asleep.
Overall, the hotel is very good for those who may be using Louisville's airport or for a group needing spacious amenities for a conference or special event.
Great Stay
Byrlbjr69
September 10, 2016
Was in town for business and stayed at the Crowne since it was close to my meetings. The hotel itself is a little dated but the overall value for the money is fantastic.
Nice room and Wonderful Staff
Bycaptainkirk85
September 07, 2016
We were so pleased with our stay! The front desk staff greeted us with a smile and tried very hard to accommodate our early arrival. The room was a great size and the crib was already set up for my son. Anytime I passed staff in the hall - from helping someone with their luggage to cleaning - I had great conversations. Everything was clean and I always felt very safe moving around the hotel inside and out, even at night. Security was definitely doing their job well as I always saw them out and about.
dated hotel, mediocre food
ByWild Wilma
September 06, 2016
the room smelled strongly of cigarettes, even after it was sprayed. The food and service the the hotel restaurant was mediocre, at best. Only reason I would stay again is for the accessibility to the adjacent fair grounds.
so many small problems...
Bylaura 75
September 06, 2016
room was on ground floor which was fine but noisy and smelled strongly of tobacco.
Only huge bolster type pillows...
Batbroon/tub needed replacing.
Slow housekeeping service!
Food ok but had to ask for condiments, spoons... etc.
Overall the imprssion is bad, tho no one thing is awful, it add up to a bad experience... the place is just a mess!