Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience
4.2
84%
Recommend This Property
Great Value!
ByDan70
May 30, 2020
I booked through Priceline. Great value. The check-in attendant was very nice and helpful.. She upgraded my room without my requesting it.
Room was excellent!
Comfortable room
ByFinbin
May 29, 2020
Very nice And clean it is very private spacious I enjoyed my stay and will be coming back
Great on the road
ByHope23
May 25, 2020
Beds were comfortable. Service was great. We came late but still staff was very nice. Would if loved to try the restaurant. But was closed. Had to find food elsewhere. Surrounding neighborhood was not very good . Had known would if got it delivered .
Sorry but not a good place to stay
ByBrian
May 25, 2020
Old, under construction, needs major updates. Only stay here if trying to be close to the airport. Otherwise, this property needs a major renovation. I don’t like leaving bad reviews but there’s not a lot of good things.
Long Night
Bycteezy2
May 18, 2020
Overall facility is well kept and staff is nice. There was only 12 people staying in this large hotel and for some reason a check in at midnight was put in the room next to me when there are 400 other rooms. With this being a business trip I had to be up at 5am and was up at midnight due to how loud my neighbors were and could not fall back to sleep. I look at the biggest thing while traveling for business is ease of locations and how your sleep is and one of the two went well. I did travel to Louisville the next week and did not stay in this hotel due to these issues. I would recommend this hotel due to cleanliness and ease of access, plus when operating full staff you do have a nice restaurant, but unfortunately none of this was operating.
Great Hotel
ByBrandi
May 12, 2020
This hotel is beautiful and everyone was really nice.
Maintenance and cleanliness issues
ByMickeyEQS
May 11, 2020
I arrived for a 2 day stay- as a platinum member I was upgraded to a suite. I had problems with ac/heat unit- the heat would not work, service came then heat wouldn’t turn off. I was up and down multiple times to adjust the temperature. Also when I turned down covers I found soiled sheets and a long black hair under the covers.
Not what I expected from. A crown Plaza- especially considering it has been somewhat empty for the last 45 days or so.
Comfortable bed
ByAlex
May 07, 2020
The bed was the best, i bought a similar bed for my home
Quick and easy chrckout
ByTiffany
April 26, 2020
Easy to find and easy checkout. Front desk have food recommendations
Great experience
ByLCJN
April 10, 2020
Although this was during a time of stress Covid 19, I was impressed with the hotel and the people.
Good service
ByPaul
April 10, 2020
Staff was good. The hotel itself could use some updating.
My stay
ByKenny
April 07, 2020
While I was staying here I was on business, sadly it was during the time of the Coronavirus. This being said, this is also Ithe ONLY reason I had to put some low marks on this review was because I wasn’t able to attend some of the things listed, but I am sure, on any other given time.. and if I had more time to spend there... it would have been excellent