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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 627 reviews
86%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    377
  • 4 Stars
    164
  • 3 Stars
    50
  • 2 Stars
    18
  • 1 Stars
    18

房间有霉菌的味道

By

April 25, 2017

房间有霉菌的味道,房间在走廊的尽头,可能空调或者没有客人经常入住,打开房门就有霉菌的味道,值班经理已经在第一时间安排其他没有味道的房间。谢谢。

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Good location and good service all over

By

April 24, 2017

club

The location is at a good location even a little far from city center but very easy to get the city center.
All over service are very well although the breakfast needs some improving.

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Hidden Gem

By

April 22, 2017

club

When traveling to Shanghai, one might be tempted to book something closer to the Bund, but this location is very convenient for accessing the highway system, not far from Hongqiao hub, and is a very comfortable hotel. Great for business travel.

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服务意识一流

By

April 22, 2017

club

前台服务人员能急客人之所急,尽量满足我的各项要求,耐心,专业,并能提出有益于我的建议,总体来说入住体验非常好

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餐厅经理在客人面前训斥员工

By

April 21, 2017

platinumelite

餐厅女经理在客人面前训斥员工。之后站在一堆聊天餐厅女经理在客人面前训斥员工。之后站在一堆聊天餐厅女经理在客人面前训斥员工。之后站在一堆聊天

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Great hotel

By

April 21, 2017

The hotel is located in very good location with easy access to everything you want. It's new and the service is very good!

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3 star hotel

By

April 20, 2017

The hotel looks more like a 3 star hotel.
I expect crowne plaza is a international 4 star hotel.

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Confortable et agréable

By

April 17, 2017

Les chambres sont spacieuse et le service très bien. J'ai aimé l'amabilité du personnel, le lounge, la variété et la qualité de la nourriture. Le personnel est très serviable et sympathique.

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服務可以更貼心

By

April 14, 2017

入住期間提出個人需求,針對貴賓常客,服務可以更積極,不要流於形式,例如,需要增加一床棉被,在找不到棉被十,可以尋求其他的方式滿足客戶需求,而不是只告訴客戶說找不到、沒有了,這無法讓人感受到重視與特別關心

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超出预想

By

April 13, 2017

club

地理位置很好,房间舒适,健身房很好。但是泳池小孩子的泡池居然只有27度,太冷了小孩子没办法下水。各方面服务都不错,价格合适。

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圣诺亚,舒适体验

By

April 12, 2017

此次入住,超出了预期。该酒店的硬件维护的很好,早餐丰盛,服务人员专业热情,我下次还会光顾。酒店的儿童乐园,宝宝非常喜欢。非常亲子的一家酒店。

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圣诺亚——极具性价比的舒适

By

April 12, 2017

圣诺亚酒店做为洲际旗下的酒店能够为住客们提供一个舒适、安全的居住环境。入住后能够极具效率地解决入住客人的问题,并给予帮助。当有酒店客人喝醉以后,酒店的工作人员也能够给予及时的帮助,对于我们住客来说都是让人及其放心与安心的服务。酒店的行政酒廊提供的happy hour以及早餐种类也比较多并且食物精美、可口。

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