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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 949 reviews
86%
Recommend This Property

Ratings Breakdown

949reviews

  • 5 Stars
    573
  • 4 Stars
    250
  • 3 Stars
    71
  • 2 Stars
    27
  • 1 Stars
    28

非常糟糕的体验

By

April 18, 2018

1、入住:中午12点多将近1点到酒店,一位叫*小旭的小伙子接待,说房间没有打扫完,没有房间,我当即表示我现在需要房间,因为约了客户马上要收拾东西出去。而且我是白金客户,又预付了房费,正常也应该优先入住。希望可以解决。但是对方没有,而是态度强硬的表示你去投诉吧,但就是没房。后来另一位态度较好的当值经理安排了房间,表示不介意尾房的话可以安排入住,解决了问题。
2、入住时马桶未冲干净(但是急着出门没有计较)
3、有一晚忽然停电,又忽然来电,灯光一闪一闪的,安排的是尾房,吓死人了
4、check out时,和对方建议说,单位可以按实际入住时间写,因为财务做账有要求,对方冷漠的说,我们就是这样。
非常糟糕的体验,幸好只住了2天。

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