Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1075 reviews
94%
Recommend This Property

Ratings Breakdown

1075reviews

  • 5 Stars
    830
  • 4 Stars
    199
  • 3 Stars
    34
  • 2 Stars
    5
  • 1 Stars
    7

Best hotel in suzhou

By

April 26, 2017

platinumelite

Very comfort hotel in good location.
Breakfast is good. Frendly staff. The room is big and clean.Highly recommended

Read More
Read Less

Great location and nice building

By

April 24, 2017

club

The hotel is located in a beautiful area. The building is nice and well maintained.
My room was hot since the AC system did not work properly.
Food and drinks are quite expensive.
Make sure you buy some extra water before you arrive since they do not provide enough bottled water in the room.

Read More
Read Less

整体还可以的酒店

By

April 22, 2017

club

休闲原因入住,员工服务热情,包括房间服务员和礼宾部帮忙叫车的服务员。
设计和设施都有所变旧,酒店入口的道路最近正在修路,使得步行进出变得不变,总体结合酒店的软件和硬件来看,还算在苏州不错的酒店。

Read More
Read Less

一流的住宿体验

By

April 21, 2017

苏州旅行的一大亮点,在古镇和传统之外的一大靓丽景致。帆船型的外观设计,房间内无处不在航海的氛围。服务热情周到,硬件及软件符合五星级酒店标准。

Read More
Read Less

Perfektní hotel

By

April 20, 2017

I stay in this hotel many time without problem and I enjoyed as usual

Read More
Read Less

度假气息满满

By

April 18, 2017

在苏州金鸡湖畔少有的酒店,整体感觉是很休闲的酒店 船舶外观以及内饰引人入胜。前台及服务人员也十分热情友好,餐饮做的很棒,度假首选。会推荐给朋友。周边施工略有扬尘以及噪音是无法避免的,施工结束后应该体验会更加完美。

Read More
Read Less

服务热情,餐饮丰富

By

April 16, 2017

房间不错航海游艇风格,服务热情,餐饮丰富。酒廊早(也蛮不错)。给了行政房,服务不错,老外比较多,HH也达到IC水准。

Read More
Read Less

Komfortable Arbeitsbasis

By

April 13, 2017

club

Hotel und Personal tragen dazu bei, den Arbeitstag effektiv und angenehm zu gestalten.

Read More
Read Less

服务出众

By

April 11, 2017

硬件条件很好,在金鸡湖边。服务员都受过良好的训练,能主动了解客人的需求,比如补充饮水等。服务超过预期,是国内服务最好的皇冠假日酒店。

Read More
Read Less

很好

By

April 11, 2017

很好,暂没有更好的建议,有很多项目带体验


我想多咨询的一个问题是我是ihg的会员么


同时ihg能覆盖那些酒店

Read More
Read Less

Wonderful Stay During Business Trip

By

April 10, 2017

The T-Boat was very accomodating.

There are also restaurants across the street in a mall

Read More
Read Less

服务一流

By

April 06, 2017

club

小朋友玩耍和体验的地方挺多,很适合亲子度假。在金鸡湖边,视野很好。服务人员态度不错,早餐丰富。离地铁站较近,出行还算便捷。

Read More
Read Less