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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1250 reviews
94%
Recommend This Property

Ratings Breakdown

1250reviews

  • 5 Stars
    967
  • 4 Stars
    226
  • 3 Stars
    40
  • 2 Stars
    8
  • 1 Stars
    9

环境优美,客房舒适,态度一流

By

September 20, 2017

platinumelite

酒店位于金鸡湖旁边,在行政酒廊喝茶的时候能看见整个金鸡湖的风景,景色秀丽,一收眼底,酒店的无边泳池适合小情侣去拍照,也是靓丽的风景,酒店的圣汐餐厅口味很好,因为我去的时候有些晚,所以烤生蚝龙虾等菜品已经没有了,有些遗憾,但是整个餐厅都很棒,平视窗外就是金鸡湖。前台服务态度非常好,客房也舒适,是休闲的好地方。

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Perfect stay

By

September 17, 2017

Yet another perfect stay at the Plaza in Suzhou.
Helpful staff made it a very nice experience.

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Sehr gutes Hotel!

By

September 17, 2017

Super Frühstück! Das Hotel bietet alles, was man braucht. Sehr guter Service.

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Must Stay at Least Once in Your Lifetime.

By

September 16, 2017

Everyone should try at least once in their life to stay here. It is a magnificent hotel with an unparalleled staff. I hope I can return soon.

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环境优雅而大气

By

September 16, 2017

club

该酒店环境优雅,装修大气,而且由于位于金鸡湖边,入住,就餐时候湖景尽收眼底,适合度假和休闲。
房间布局和空间合理,电器设施也齐全,特别是提供充电线真是考虑周到。
唯一一个建议(不是缺点):如果能在浴缸上面放置支架,可以在泡澡的时候用平板,手机,电脑看视频就更好了。

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An excellent hotel

By

September 14, 2017

club

This hotel is a must stay. It is a value for the price. Rooms are well maintained and comfortable. Staff is amazing.

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品牌酒店,值得信赖

By

September 12, 2017

club

个人同价位酒店住宿经历中,目前为止苏州中茵皇冠假日满意度最高。酒店建筑,卫生状况,餐饮服务等等都非常棒。电动车充电管理很好,充电速度挺快,中间充电出了点故障,打电话后马上就解决了。这次选的是无烟房,因为不确定的原因房间不能开窗,刚走进去时会略有气味。家人对酒店评价也是非常满意。

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Service with a smile

By

September 10, 2017

platinumelite

I stayed in a number of IHG hotels over the years. What caught my attention in this hotel is the staffs who served with warm smiles - right from check in.

The club lounge staff were superb - especially Sue and Anne in the evening - they offered exceptionally friendly service with great information on in and out of Suzhou. Anne had provided a very outstanding service despite she is just a trainee.

I cannot thank the staffs enough for given me a wonderful stay in Suzhou!

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忘れ物への対応

By

September 09, 2017

platinumelite

プールを利用しようと思い、スイミング用具一式を持参しましたが、結局泳ぐ時間が取れずに部屋に置きっぱなしでチェックアウトしましたが、当日連絡すると翌日に自宅へ送り届ける手配を迅速にしていただきました。ありがとうございました。

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Very nice hotel

By

September 08, 2017

club

Had a pleasant stay. Breakfast seems to be not suitable for me. Not much I can eat.

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环境优美,设施不错

By

September 07, 2017

club

总的来说还不错, 主要是环境很加分。 房间有点小了,并没有想象中的那么大。 其他的还可以。 插头比较不好用,尤其找不到欧标和美标的, 如果有一个转换器那就很完美了。 。酒吧还不错, 氛围很好, 外籍歌手很不错。

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周边环境好,整体水平高

By

September 07, 2017

club

周边环境好,整体感觉很棒。交通也很便利,是一个不错的酒店选择。服务态度好,办事效率高,这点很重要。本来想去泳池游泳的,但是碰到鬼节,有点害怕,就没有去,哈哈。

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