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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1178 reviews
95%
Recommend This Property

Ratings Breakdown

1178reviews

  • 5 Stars
    913
  • 4 Stars
    213
  • 3 Stars
    37
  • 2 Stars
    7
  • 1 Stars
    8

休闲舒适的酒店, 理想的地点

By

July 19, 2017

经常来的酒店, 也是公司定点的酒店, 一切都很好, 地点好, 服务周到 环境优美。 如果酒店能重新装修就更好了。

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Übernachtung

By

July 18, 2017

club

War sauber und soweit in Ordnung, freundliches Personal. Der Übernachtungspreis war deutlich zu hoch im vergleich von anderen 5 Sterne Hotels.
Der frühstücksraum machten den Eindruck der Massenabfertigung - keine schöne Atmosphäre, da zu viele Tische aneinander gereiht waren

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Sehr gutes Hotel am See

By

July 16, 2017

Das ist eines der besten Crowne Plaza Hotels in China.
Club Lounge hervorragend,Mitarbeiter immer freundlich,hilfsbereit und zuvorkommend im gesamten Hotel.
Es hätte in allen Bereichen 5 Sterne gegeben wäre da nicht die Klimaanlage , die nicht genug kühlt in den Zimmern ,wie auch im gesamten Hotel!
Ansonsten ein perfekter Aufenthalt

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至今住过最好服务的皇冠

By

July 15, 2017

绝对是我住过的皇冠中服务最好的,餐厅,前台,特别是酒廊的服务,更是优秀,设施有些旧了,但是优秀的服务弥补了一切

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Very good experience

By

July 14, 2017

It is always a pleasure to stay at this hotel which is to my belief the best option in Suzhou and also one of the best IHG hotel of this category. Has a unique location and the staff is very customer service oriented.

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Une équipe attentive et professionnelle

By

July 12, 2017

club

Une note toute particulière pour le personnel, qui a su être courtois et attentionné pendant toute la durée de mon séjour.
En particulier le service de concierge, et l'équipe du restaurant !

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Comfortable and Clean

By

July 11, 2017

club

Staff were very helpful and friendly. The room was very clean. Breakfast had a lot of variety and was excellent quality.

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卫生间大,湖景一流

By

July 11, 2017

club

这次出差下榻金鸡湖皇冠酒店,是朋友帮忙定的豪华房,前台接待生帮忙升级了豪华湖景房,非常感谢他!房间基本上都很满意,如果再提供一个咖啡机就完美了!酒店早餐品种有点少,可以再改进一下!谢谢!

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不愧是中国CP旗舰

By

July 11, 2017

无意中订到的积分房,简直超值~
大堂非常漂亮,内部设计很有航海风,尤其从客梯往下看,很赞。房间面积比较大,基础房型也配有两个面盆,十分方便。房间内的Bose2.1音箱,电动窗帘好评~
值得推荐!

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Staff e struttura al top

By

July 10, 2017

Volevo ringraziare tutto lo staff per avermi fatto sentire come a casa , pulizia eccezionale,cibo ottimo,spazi ricreativi e ristoranti davvero ottimi ,un particolare ringraziamento ad Henry (concierge), Flora pr,e a tutto tutto lo staff

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Super Hôtel

By

July 10, 2017

Je recommande cet Hôtel : personnel souriant et disponible - propreté parfaite

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环境不错

By

July 09, 2017

club

环境不错,早餐也不错,出行一般。
适合公务人员。就是入住的时候经常要等待。......................

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