Rated 4.1 out of 5 by 17
Rated 5.0 out of 5.0 by Chuy_pm Excellent Hotel
Very comfortable rooms, I think this hotel is the best of the city.
Restaurant is a little bit expensive but they have very good service and very good meal.
All people who works in this hotel is very friendly.
If you are a platinum member, you got an upgrade and your stay is in PH floor, doesn't matter if you stay with a corporate rate.
February 20, 2014
Rated 4.0 out of 5.0 by Chrism87 Consistent
I stay at this Crown Plaza often. My stay is always comfortable and consistent. Relatively clean and comfortable. Overall good service. One complaint...I requested express checkout, which was not delivered. There was a long line to check out, with only 1 desk clerk available, making me late for my departure to the airport.
November 25, 2013
Rated 3.0 out of 5.0 by esoj last staying crowne plaza torreon
internet poor service , 3 calls and no answer , equal front desk , between 10 pm to 11 pm had troubles to contact them when I was trying tor reach computer systems for internet ... made me loose time to send a executive mail . in the bathroom , the shower didn't work properly , sometimes the water comes good enough , and 5 sec after , there were no water in this ...
November 18, 2013
Rated 5.0 out of 5.0 by trc2001 Excecelent Business Hotel
I go to Torreon about 5+ times per year. This hotel is centrally located, clean and safe. The restaurant for breakfast is excellent. At night, I would recommend going to the many nearby excellent Torreon restaurants.
In the lobby area you will find a very good bar, often with live music at night.
November 16, 2013
Rated 4.0 out of 5.0 by Jvm30 Good bed and improve cleanliness
There was a hair in the tub when I checked in. Carpet in this color looks dirty.
October 16, 2013
Rated 3.0 out of 5.0 by Mirna51 Bathroom
The Toilette very dirty. The Shower was clogged. The bed mattres was hard.
October 15, 2013
Rated 5.0 out of 5.0 by Rott0707 Weekend of Pleasure
I often travel to Torreón with my daughter (6 years old) and few month ago,while swiming the Jacuzzi was extremly hot,maybe over 40 degrees C, they had events and the elevators were crowded and so on...I send a mail to the manager and I´m so please that in my last visit, many things were corrected, My steady was a pleasure and my lil´one ENJOY the hotel, comfortable room, safe place, very secure, the breakfast , did we enjoy it?..Man a delight, and another reason is that in all Torreon Crown plaza has the only climatize pool, covered, very nice, I stick with them in the upcoming years!!
October 2, 2013
Rated 4.0 out of 5.0 by WillPF Best option in Torreon
This is such a great hotel and I will keep coming back, staff was friendly and helpful when needed, location its ones of the pros and great value for your money.
I didnt like the fact they offer me the option to get the next day newspaper on my room, it didnt happened.
Make sure you bring your swin trunk, they have a big indoor pool.
August 31, 2013