Comfy, clean rooms and friendly, efficient staff.
I made a last minute trip from Hong Kong. I found the hotel online and was immediately drawn to the newness of the hotel and the discounted price. I couldn't find shuttle bus info, so I emailed the
hotel and got a very quick reply with all of the info I needed. And that was my experience with all of the staff at the hotel - friendly, efficient, and at times, anticipating my needs before I asked. Loved the tub in the room and the fact that I could soak and watch a movie at the same time. A delicious breakfast buffet was included in my booking - great coffee, too. I joined IHG club when I booked, and I'd recommend doing that. It seemed to provide me with even better service, including a late check out. FYI, the location may not be for everyone, but the shuttle bus system makes it very easy to get around, as well as the local buses and taxis. And Macau isn't that big. [Less]