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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 416 reviews
91%
Recommend This Property

Ratings Breakdown

416reviews

  • 5 Stars
    248
  • 4 Stars
    122
  • 3 Stars
    30
  • 2 Stars
    8
  • 1 Stars
    8

休閒的假期

By

May 23, 2017

club

酒店能盡力滿足客人要求,職員態度友善隨和,服務有5星級及國際級水準,很滿意的入住。但可惜的地方是酒店未能提供免費由中山港接去酒店的交通,因我班船是晚上7:30分到,天己黑但又要跟盤踞在碼頭的司機討價還價,又怕被他们欺騙,好煩厭,結果講好70之後收80。

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環境乾淨舒服

By

May 23, 2017

club

客房讓人覺得相當舒適,每天房務都整理得相當好,備品也有及時更換,洗衣的速度相當快,但無線網路的部分可能還需要加強,有同事住在別的房間,網路品質並不好

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a very nice hotel.

By

May 21, 2017

platinumelite

warm welcome and good room arrangement. i like to stay in the hotel - the lobby music is quite nice. very good performance. and staff have been very kind and polite.

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中山永安新城皇冠假日酒店 入住评价

By

May 19, 2017

club

对整体服务水平和质量非常满意度。唯一不足的是晚上的自助餐品种比较少。之前入住时都是在外面吃完晚餐的,这次入住想体验一下自助晚餐,结果不是很满意,第二天晚上只能又在外面吃晚餐。

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Excellent

By

May 17, 2017

Bel hotel, belle chambre. Qualité cinq étoiles ! Je n'ai fait que dormir quelques heures alors j'ai regrettais de ne pas pouvoir profiter de tous ce que l'hôtel propose (picîne, spa, gym).

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服务不错,但是可以有更大的进步空间

By

May 16, 2017

club

对IHG集团的不同水准的酒店都体验过,觉得这家皇冠假日可以有一些提升的空间。整体硬件都不错,但是感觉服务人员有些不足。

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Comfort pillows

By

May 15, 2017

Pillows are soft and clean, it gives me a very good sleep.

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服务

By

May 13, 2017

club

刚到酒店时候,礼宾员主动询问我要不要帮忙拿行李,感觉很好。前台接待十分友好,耐心解答我问题,给我介绍了周边的一些情况,空调需改善。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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建議該酒店增強員工培訓,熟習洲際待客之道

By

May 12, 2017

club

該酒店整體服務水準未能達到皇冠假日標準,酒店職員待客冷漠,見面不會主動問好,在電梯遇見亦不會主動讓行,望貴店能加強培訓·

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Good customer Service

By

May 09, 2017

Okay for business but nothing around so not sure would use for Leisure again.

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服务

By

May 07, 2017

club

办理退房的前台很好,主动询问我要不要计程车。客房部折的小动物很可爱。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 。。。。

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前台素质好,服务专业

By

May 06, 2017

club

前台办理入住效率非常高,工作人员热情,服务态度好。 礼宾服务很及时,细致。入住期间网络信号不好,告之后及时有效的处理了,很不错的酒店

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