The staff r really nice and friendly. However, the hotel facilities r not up to a standard 5 star intercontinental hotel for me.
The room is clean but not that big. Good sea view. Etc.
swimming pool and gym u need go to another intercontinental hotel. It’s about 7 min walk away.
It’s really nice that u offer 15 min shoulder and neck massage, but based on availability. During my 1 night stay, it’s fully booked. So I can not use this benefit.
As a platinum member, I was upgraded to a sea view room. That’s really nice. But no fruit basket at all. [Less]