The hotel staff is very helpful. The room was clean.
The hotel is close to public transportation. Location is close enough to shopping and restaurants.[Less]
By Al Loo
we have absolutely positive and excellent experience with holiday inn zurich messe prior to our arrival and during our stay! A hiccup (or rather a severe oversight) was ironed-out amongst the staff[More] without causing any inconvenience to us. At the check-in, the staff really made us felt so welcome with her sincerity and friendliness! My daughter and I had a wonderful 3 nights stay in Zurich! Thank you![Less]
Great as usual
I like to stay in this hotel. Conviniently situated for trip to the centre and airport ( tram or train) Has all u need there: restaurant, bar, room service, gym, meeting rooms, free speedy wifi, good[More] service, nice staff. I will defidnitelly stay there again.[Less]
A triumph of convenience
Good airport hotel. Convenient for meeting in Zurich. Good shuttle service[Less]
Friendly staff but not so nice sofa bed
By Orchid scene
We were very happy with the friendly staff at the reception and the room was made for us correctly, but the sofa bed was a bit of disappointment. It was too old and the bed sheet was hardly covering[More] the bed. The reason why we stayed in Holiday Inn Express was because of the sofa bed (we were a couple with two small kids), but the sofa bed was not comfortable at all...[Less]
Dinner in the restaurant was not particularly good. Chicken dreadfully overcooked.
Bathroom maintenance not to high standard. Toilet seat cracked. This obviously was not new damage so should have[More] been addressed.[Less]
Fun trip to Zurich
Enjoyed our stay even though hotel renovations were in progress. The friendly excellent service, comfortable bed, great location and value, made up for the construction inconvience and made this a[More] fun trip.[Less]
Great staff! Very Pleasant and Helpful
If it were not for the hotel staff this would not have been a pleasant trip. The hotel is currently under renovation and to get to your room you have to leave the lobby, go outside the building and[More] re-enter at another entrance. To get the breakfast you have to walk through the basement of the building climb three flights of steps to get to the breakfast lounge. You figure it out after a while thanks to the staff and their consummate professionalism and helpfulness. Because of the renovations they have to work hard to keep the guest happy and they did an outstanding job.[Less]
A very comfortable hotel in Zurich.
I found the Crowne Plaza Zurich very comfortable, and the staff were extremely helpful and friendly. All possible steps seem to have been taken to make sure that the building work currently going on[More] has as little impact as possible on guests. The 'Build Your Own Burger' menu in the bar is great, especially as there's a vegetarian tofu option, and the French Fries were amazing![Less]