Just gets better every time we visit.
I cannot recommend the hotel management and staff highly enough for a real person centred experience. Nothing is too much trouble and everything works like clockwork, seamlessly and unobtrusively.
Rooms spotless, quiet and comfortable. Breakfast is one of the hotel’s gems, both in food quality, and staff’s excellent customer focus. Reception staff are charming, very welcoming, and make you feel special after a long, tiring journey.
There are more expensive hotels, many with a greater experience offering, but fail to come up to the high standards of excellence in this hotel. It is little wonder the hotel has a loyal following as they make it easy to make a repeat choice everytime.
I wish some of the competition would look at this hotel and pull their socks up to meet the same exacting standard. Excellent hotel and all down to the quality of a listening, caring, attentive staff, and managed with panache.
Very well done Holiday Inn Westhills and thanks for such a feel good experience. [Less]