Totally this hotel is good.
But we took a lot of time to check out so I hope to improve check out time.[Less]
Service was absolutely incredible. Everyone was very polite and went above and beyond in every aspect. We had a problem with the TV in our original room and were quickly given another room to solve[More] the issue. Exterior and lobby of the hotel look very nice and welcoming. Would recommend this hotel.[Less]
Good experience as usual
By Johnny Siu
I tried the room service again. Food quality is good but I would expect more varieties. Perhaps, some of the dishes in the buffet lunch or dinner can be offered. This should be easy because they[More] could simply pick the food from the buffet.[Less]
internet and breakfast charge were 2 issues but the stay was over all fine.[Less]
By A kumar
I am a business traveler and as per my exp i feel this property is worth spending money and staying even with the family.
clean, secure and open space with great pool and view. They have a small[More] play area for the kids, which is very thoughtful.[Less]
We were upgraded to a suite-room which is with excellent harbor view in both the sitting area and the office room. Room is very clean and bed is extremely comfortable that we had a very good quality[More] sleep during our stay. Hotel staff are all very professional and friendly which make our stay very enjoyable.[Less]
Great property. Glitches on my check out. Lobby staff and concierge are most helpful. Shuttle bus drivers look sulky or nonchalant and spoke no English. It was confusing when arriving at 10pm trying[More] to get on a bus outside airport when the driver does not even say “sands cotai central “ in English. The bus area was dim with no visible signs.[Less]
very good indeed I like the hotel here. I like the room. I like the shopping mall[Less]
The staff were courteos and helpful. Service as a whole was good. The experience on the whole was good.
However the breakfast timing was wrongly informed as being available till 1030.[Less]