Tony made the entire difference.
This hotel is a typical Holiday Inn Express. If you have been to one you know what to expect. Clean bathroom, great bed. great shower, great breakfast. Nothing to make it memorable.... For that, they
get 4 stars..... And then there is Tony!! Tony is the front desk attendant that greeted me. She was very friendly with a great smile and very efficient. I was done with registration in no time at all... Then I asked for a wake up call at 1 am. I needed to be in Las Vegas by 4. So she set me up with a wake up call. Then she said: "You are going to miss breakfast". To which I replied: "That's OK, I'll have some coffee when I get there". Then she offered to get me a to-go bag of breakfast goodies. She would leave it with her counterpart at the night shift. I thanked her and went to my room and went to sleep.
I completely forgot about this until I checked out at 2 am. She had left me a to-go bag ready for pick-up. It had a couple pieces of fruit, a muffin, a carton of milk and a beagle with cream cheese.
It was normal breakfast items that you would find in the breakfast buffet at any HI Express but it was the special touch that made the difference. I was not expecting it and it made a big impression on me. I will definitely stay at his property when I am in the area and I will recommend it to anybody who needs a hotel close to Barstow. Thanks Tony. It was appreciated. [Less]