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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4

based on 1275 reviews
82%
Recommend This Property

Ratings Breakdown

1275reviews

  • 5 Stars
    570
  • 4 Stars
    394
  • 3 Stars
    145
  • 2 Stars
    91
  • 1 Stars
    75

A pleasant stay in an unexpected location

By

December 08, 2019

club

Due to a football match, I was unable to get accommodation in Manchester at a reasonable price for that night. I looked around the area and this was the nearest; I had never been to Bolton before. I arrived early and the room was not ready but the staff were extremely helpful, chatty and willing, by the time I had a cup of coffee and parked the car they had sorted it out. They gave me local information for a walk into the centre, which helped a lot.
I enjoyed my stay and was treated as a welcome guest.

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Great service

By

December 06, 2019

Lovely place and staff, close to the center and shopping area.

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Good place to stay near but outside Manchester

By

December 01, 2019

Good breakfast and well thought out small fitness centre.

The reception staff were really friendly and upgraded the hotel experience. The hotel is showing its age and the rooms require renovation. However the value is good compared to central Manchester.

Bolton railway station is 15 minutes away by foot, which is a good way to start the day (taxi about three pounds) and is well connected to Manchester city centre by frequent trains taking between 12 and 20 minutes. Here the off peak all train and bus day tickets are really good value.

Despite my doubts about the condition of the rooms and the very old style bathroom I will be staying here again.

Bolton as one of the birthplaces of the industrial revolution and as a (poor) post industrial town is very interesting to visit and is a big contrast to Manchester city centre.

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Clean and comfortable but disappointing and costly breakfasts

By

November 30, 2019

club

Comfortable stay, nice room, very clean and good parking facilities.

The 'hot' breakfasts were substantial with plenty of choice but spoilt by being stone cold. As it was a self service buffet all it needs is for someone to turn up the heating trays or put less food out at once and refresh more frequently. The breakfasts are not cheap and should therefore be of much better quality.

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Tired Hotel

By

November 28, 2019

Really needs upgrading and food needs to be fresher and not reheated.

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Comfortable bed

By

November 27, 2019

club

The staff were very helpful. The bed was comfortable and very spacious.

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CHARLOTTES WEDDING

By

November 27, 2019

club

The whole experience was lovely. The catering for the wedding was excellent as was the room we stayed in and breakfast next morning.

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Mark fellowship event

By

November 27, 2019

club

On arrival the booking in staff were great. Room tidy but to hot. Aircon not working. Before the meal we had to ask to get the floor cleaned. Tables set up ok. 125 guests in attendance. Food service ok. Breakfast was a total fiasco little staff on duty. It was a shambles.

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Enjoyable stay thoroughly recommended.

By

November 27, 2019

club

We stay at the Holiday Inn Bolton Centre the same night every year for a dinner dance charity function. We hope to stay there for many more years to come.

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Dated hotel with mould

By

November 23, 2019

club

Staff save this hotel, well apart from the cleaner for my floor who knocked at 8.30 am asking if I wanted the room cleaned. There is a sign you can put on the door.
The room was an executive room but the bathroom was poor with black mould. Window area had black mould all over

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Our rushed stay

By

November 20, 2019

We needed a break away locally for a night. It’s was a great experience for me and my fiancé

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Bolton HI - Room to relax

By

November 13, 2019

platinumelite

When I arrived in the warm lobby, I immediately felt relaxed. The dining area and bar were both spacious and had comfortable seating.

Pleasant, down to earth staff at reception and easy to talk to. Very helpful.

Room was pleasant, really comfortable and clean.

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