Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 593 reviews
83%
Recommend This Property

Ratings Breakdown

593reviews

  • 5 Stars
    263
  • 4 Stars
    183
  • 3 Stars
    78
  • 2 Stars
    40
  • 1 Stars
    29

Excellent

By

July 19, 2017

club

My second stay at this hotel and it has everything you need rooms are very clean friendly staff and excellent food and amazing breakfast

Read More
Read Less

Nice enough

By

July 15, 2017

club

Holiday Inns are by design quite utilitarian, but the hotel has good staff, the beds are comfortable and everything works fine.

Not somewhere I would stay for pleasure but I'm there to rest and sleep and it does the job perfectly well.

Read More
Read Less

Holiday Inn Brentwood

By

July 14, 2017

Very good staff and facilities. Efficient and friendly Hotel

Read More
Read Less

M25 jct 28

By

July 14, 2017

The staff are very friendly and hotel in general in pretty much clean. However the rooms are tired and the bathrooms are dated and in need of refurbishment.

Read More
Read Less

Comfortable bed and great service.

By

July 12, 2017

platinumelite

Very pleasing stay, will use again. The fitness facilities could be improved as they are very open and lack privacy.

Read More
Read Less

Poor service

By

July 09, 2017

club

I arrived on a Thursday evening to dismissive Reception staff and an untidy bar area. Not even a large wine glass without waiting for the glass Washer!
Room service telephone not responded to and ended up collecting my own order from the bar.

Breakfast - one member of staff sweeping the floor of the dining area. Had to request replenishments of yoghurt, fruit and poached eggs. Staff rather grumpy.

Read More
Read Less

Business

By

July 04, 2017

platinumelite

Good clean hotel. Enjoyed the stay. Good pool and Gym facilities. Clean rooms. Good bar and beer area outside. Overall would stay here again.

Read More
Read Less

Decent

By

June 29, 2017

Hotel fine, nothing wrong. Bedroom corridors look a little tired

Read More
Read Less

HI Brentwood June 24th

By

June 28, 2017

platinumelite

Overall a trouble free stay. Just using hotel for night stay as attending 60th birthday party in Margaretting. No issues other than very expensive taxi company recommended by reception. Tip: Don't look down when walking to room or common areas as the carpet is absolutely filthy.

Read More
Read Less

Arrival

By

June 27, 2017

platinumelite

Very friendly and efficient reception staff, very welcoming and ask's about your day.
Have used room service for dinner a couple of times and was very good

Read More
Read Less

Brentwood

By

June 26, 2017

Food and service good, room ok but air con not working. Having said that experience is always good

Read More
Read Less

Brentwood

By

June 26, 2017

club

Nice hotel, friendly staff. Family room was a bit dated but clean and comfortable.

Read More
Read Less