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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 186 reviews
88%
Recommend This Property

Ratings Breakdown

186reviews

  • 5 Stars
    114
  • 4 Stars
    40
  • 3 Stars
    15
  • 2 Stars
    12
  • 1 Stars
    5

Great Hotel

By

July 24, 2017

club

Never stayed here until two weeks ago. Great hotel and good rate. Lounge is nice and you can order food at the bar.

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Information

By

July 14, 2017

club

I had to pay for my Breakfast while my little girl ate free, I wasn't given any information on how it worked. I was under the impression it was a buffet like the Holiday Inn Express, and wasn't sure about, if I went in and sat down and order or go directly to the small area that was a buffet, and no one was around to ask, I felt like I was in a restaurant. And I ask the desk clerk about it at my e check out if it was refundable if not used, and it wasn't. It was somewhat my fault for not asking earlier, but I felt a little out of place being dressed in our bathing suits, going to the beach each morning, and setting down in a Very Nice Restaurant. That was my Only problem.

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Was surprised at how vacant it was

By

July 09, 2017

club

All was well, save for the fact that the second stay in a row the staff couldn't get the steam trays to work correctly to keep the breakfast hot, or even lukewarm.

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good for buiness use

By

June 30, 2017

club

OK for business at the port if you need to be near the vessels

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Great stay

By

June 27, 2017

Accommodations were excellent. Enjoyed the stay and the staff was kind and accommodating. I will definitely choose holiday inn stays in the future.

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trip meeting

By

June 26, 2017

this hotel is a place I use often when I am in the Houston area
it is at a good location and the staff is always helpful .
the room is always comfortable and the food excellent

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Just an average overnight stay

By

June 21, 2017

club

Nothing great. Average clean rooms and premises, bare minimum menu for breakfast and dinner in the restaurant. Have to carry your own luggage. Available staff are attentive and courteous.Overall average experience.

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Very fine service at the front desk,.

By

June 19, 2017

Restaurant very slow service; Breakfast always opens late; soap not replace in room bathroom.

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Very good

By

June 16, 2017

club

Very good place to stay. I love to stay at this hotel. Friendly people And great people

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Good location, comfortable

By

June 13, 2017

club

Loved the location East of Houston and great stopping place for Tesla owners

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Good value and nice firm pillows

By

June 02, 2017

club

The room are clean and comfortable. Especially liked the firm pillows as most hotels pillows are too soft for my liking. Room would be better provided with complimentary bottled water as the tap water has a bit of smell. Breakfast has very few choices and almost the same thing everyday. Dinner menu is very limited. Laundry service is terrible, its supposed to be within same working days but after two days still not returnef and had to take back the soiled clothes because already had to check out.

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Comfortable Bed

By

May 30, 2017

Very clean rooms and staff is friendly and helpful. Food and service in restaurant needs improving but overall a great stay.

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