Rated 4.5 out of 5 by 132
Rated 5.0 out of 5.0 by elbob17 Not bad
Overall the staff was very pleasant and courteous. I booked a 1 bedroom suite with king size bed and whirlpool tub while in town for a concert at Riverbend for $175. Upon entering our room we noticed the entertainment center in the living area was a tad outdated but whatever. The room seemed a little pricey but I'm the one who booked it so that's on me. We had a slight issue with the TV in the bedroom not functioning properly. We called the front desk and they sent up the Assistant GM to fix it. After fixing it he gives all 3 of us staying there a voucher for the breakfast buffet the next morning which we certainly appreciated. I noticed when I gave them my credit card for incidentals, they placed a $20 hold on it which still has not been taken off 72 hours past checking out. I assume that will be taken off eventually but you may want to ask them when you check in. Overall, we had a nice experience here and would stay here again but would probably opt for a slightly cheaper room.
July 9, 2014
Rated 5.0 out of 5.0 by Wayneo44 Wedding
We were here to have my daughter's wedding and reception. We made a good choice for picking this place. The help was so wonderful and helpful setting things up and helped us with anything we needed. I definitely recommend this place for over night stays and with wedding/reception. Everybody had a great time.
July 3, 2014
Rated 5.0 out of 5.0 by Newly Wed Overall Fabulous
The staff was very friendly, beds were extremely comfortable, and overall, I would highly recommend this hotel to everyone. Great place for a wedding too :)
July 2, 2014
Rated 5.0 out of 5.0 by MTIllinois Quiet and Comfortable Stay
We had a great stay at this hotel for a family wedding. Also, great food at the wedding reception in the hotel. We also received excellent service from the staff and we wish to give special credit to Diane and Carolyn. Overall, a very enjoyable weekend!
July 1, 2014
Rated 5.0 out of 5.0 by BT77 Family of 4 - Coming back again
We’ve stayed at this Holiday Inn multiple times on our family trips from IL to VA. Great access off the interstate, close to other hotels, and lots of local options for dining and shopping. Have taken the kids to the mall and let them run around and blow off some steam as well as picked up some last minute gifts. On this most recent stay, we had a 2 BR suite. Room was super spacious main area with kitchenette, bar, dining room table, and living room area. Each BR had a king bed and its own bathroom, w/ Master also having a large 2-person Jacuzzi. Very comfortable for a family of 4, and gave us some quiet time away from the kids after being cooped up in the car all day. Also ate at on-site McKenna’s for breakfast and had the buffet. Kids 10 and under eat for free! Thank you to the management team for making our stay comfortable – we’ll be back again soon!
July 1, 2014
Rated 4.0 out of 5.0 by Spartan II Good Value
I had a great experience. The only negative was the lack of luggage carts to take one's belongings to the room. I had to request a custodian to find one when I checked in. I only saw two luggage carts for this entire large facility during my entire stay.
June 26, 2014
Rated 4.0 out of 5.0 by The Book Here with the team
The facility served our purpose for our team stay. Despite the heavy traffic, the property was kept clean both inside and out.
June 25, 2014
Rated 5.0 out of 5.0 by amyk102 Great staff
My stay at Holiday Inn Hotel and Suites Cincinnati-Eastgate was exceptional. The thing that stood out the most to me was the friendliness of the staff, they made you feel like a welcomed guest in their home.
June 23, 2014