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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 709 reviews
92%
Recommend This Property

Ratings Breakdown

709reviews

  • 5 Stars
    428
  • 4 Stars
    185
  • 3 Stars
    58
  • 2 Stars
    21
  • 1 Stars
    17

Great hotel, Shane about the parking

By

February 21, 2017

club

Everything was great about this hotel, the room, the facilities, the food and generally the staff. The only reason I haven't given it top marks is because we had to pay £10 per night to park there. This isn't the norm with Holiday Inn's and while I appreciate it may be something to do with being close to Gatwick and wanting to stop people ditching cars in the car park, there's surely a way of just having customers prove that they're actually staying and using the hotel rather than charging everyone. The other reason was that we arrived at midnight after our flight and the member of staff on the front desk seemed more asleep than us, doing the bare minimum. Having said that, the rest of the staff encountered on our stay were lovely and of the usual high standard.

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Not bad

By

February 20, 2017

club

We would of rated the hotel and experience higher but when restaurant staff are blaming our food choices as a reason that other guests who arrived after us as the reason our food took an hour that is disappointing. The room and other staff were great. Just a shame the restaurant staff let this place down.

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Great hotel

By

February 17, 2017

club

Had just a brief stay at the hotel. It was very clean, rooms were great, clean and beds very comfortable. Breakfast was fantastic. Will definitely stay there again.

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Excellent

By

February 17, 2017

Clean and welcoming. Great stay and park rate. Handy for Gatwick Airport.

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Idael for Gatwick Airport

By

February 15, 2017

club

Ideal hotel to stay at before your flight as they offer parking whilst you are away. (pay) Staff are helpful and welcoming. Restaurant offers a good selection of food with attentive staff all at a respectable price.

I use HI Worth whenever I fly from Gatwick. You will need a Taxi to the Airport. This costs about £17 each way.

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Nothing was too much trouble!

By

February 14, 2017

Booking for a party of 16 was made a breeze by Faisa and the whole team!
A great start to our skiing holiday!

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comfortable hotel

By

February 13, 2017

club

clean tidy hotel, comfortable bed. friendly staff. ideal position for overnight stay before parking car at A.P.H.

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Gatwick Worth

By

February 13, 2017

Excellent Hotel, close enough to Gatwick without all the noise and stress of an on airport hotel. Brilliant staff and management team.

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Overnight stay

By

February 11, 2017

club

We have used this hotel twice so far. It is handy for Gatwick and involves a short taxi ride to the airport. The taxi service for the return trip is great too. The use Metro Cabs and the rate is set at a reasonable rate. It's so handy to have the taxi drivers load your luggage for you. Much better than struggling on to a bus with all your cases. The hotel is great, clean and comfortable. My only gripe is that we were unable to hear the TV in the bar area.

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Great location

By

February 08, 2017

club

Location is situated on a country road just off the m23, one junction from gatwick but you'd never know it with the non existant noise....room was great and staff were very friendly

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Great hotel in the Gatwick area

By

February 07, 2017

platinumelite

This is a really good value hotel with excellent staff and comfortable rooms. The restaurant is also very good with a great choice for breakfast and a good range of meals in the evening.
I would recommend this hotel very strongly

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Good stay

By

February 05, 2017

club

I was staying at the hotel for just one night to catch a plane on the next day. My room was upgraded to executive room for free and I was really happy about it. The room is very spacious and well-furnished. I am very happy with my stay and will definitely recommend it. It worths every penny.

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