 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Open Gallery
One night stay with pet
ByDicknKathy
January 21, 2021
All staff was very helpful and friendly. Sidewalks nearby to walk our Lab Stella was a plus.
Great Service
Bymonty
January 19, 2021
Friendly staff greeted when entering hotel great customer service clean and comfortable bed
A Clean and friendly Hotel
BySouthFlorida
January 18, 2021
My husband and I both felt very safe at this hotel and it was close to everything.
No Issues
ByDave373
January 17, 2021
All good! The stay was excellent! Just as expected!
No hubo desayuno
ByA. Kratochvile
January 13, 2021
A pesar de tener incluido desayuno, nunca fue servido. La señora que lo prepara nunca llego. Esa fue la excusa dada
Good hotel
ByDayrunr
January 12, 2021
Good hotel. Close to restaurants. Clean. Could use more towels in the rooms. Overall very good experience.
Pretty great
ByKitkatBak
January 12, 2021
We had an excellent stay. Rooms were nice. Front staff went above and beyond and was so friendly. I couldn’t be happier with our stay.
Nice and clean
ByMonk
January 10, 2021
The room was nice and clean. I would recommend this hotel, but quite priced for a pet. $100 for two nights. A little steep. But overall the staff were very kind and the room was comfy. Very easy to get to off the interstate. Didn’t have extra toilet paper. Had to call for more. Brought it right away. Impressed.
Good Stay
ByMDW63
January 09, 2021
Friendly staff. Clean environment. Love the Keurig coffee in the rooms.
Truck Driver
ByJenks
January 09, 2021
Disappointed the bar closed on me but definitely In these times understandable...everything was great
Worst IHG Hotel
ByJP504
January 08, 2021
We checked in around 9 PM. I booked two rooms and asked the hotel staff during my call to make sure both rooms are next to each other and connected, or at minimum on the same floor. I showed up and the rooms were on different floors. I asked why and the front desk manager told me that first come first serve!!! I told them I am not a charity case and I paid for these rooms and I am a spire elite member but nothing change. We got in the room and found the followings:
1. Bed sheets were very dirty and unchanged
2. No towels, No cloth hangers, no shampoo and soap
3. the worst was the pillows they had large yellow stains and smelled like Urine.
4. bathroom floor and sink had dirt and hair all over.
5. No USB connection at all.
6. I paid for two rooms breakfast meal and the next morning we were told there will be no breakfast because one of the server had an emergency. No way anyone will believe that one server personal emergency will shot down a restaurant in a hotel.
Very unfriendly staff and very unprofessional GM Jacob Lafferty. Left notes during my 2 days stay and two voice messages after I left and never called me back.
Dr
ByBravo
January 05, 2021
Hotel needs to be remodel to new standrds if it wants to be competitive