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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 514 reviews
81%
Recommend This Property

Ratings Breakdown

514reviews

  • 5 Stars
    278
  • 4 Stars
    105
  • 3 Stars
    56
  • 2 Stars
    47
  • 1 Stars
    28

Clean and meets needs

By

September 13, 2017

Hotel was very clean and comfortable. The restaurant was out of over half the menu items and the waitress/bartender was less than attentive or pleasant.

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Hotel stay

By

September 10, 2017

platinumelite

excellent hotel, friendly staff. Quiet and comfortable.

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Small pool area

By

September 09, 2017

club

Everything was great the pool area was just a little small and harder to enjoy for us with two young children. And there was no hot tub.

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Great Experience

By

September 08, 2017

club

Great Hotel! I was pleased with everything! Everything was clean and nice! The staff was friendly and helpful as well!

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Comfortable Bed and good service

By

September 08, 2017

Slept good and the bed was comfortable. There was a little bit of noise in the corridor. Hotel could add some door sweeps at bottom of guestroom doors to help mitigate noise transfer. Overall stay was good!

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Clean room and comfortable bed

By

September 08, 2017

club

there was hair on one of the bathroom towels. Called front desk for new one. New one was never brought to us.

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Would visit again

By

September 07, 2017

platinumelite

Few problems, but would come back again if in the area.

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Comfort

By

September 06, 2017

club

Love it clean room nice food great staff... would return to the area

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Weekend getaway

By

September 06, 2017

Hotel staff was very accommodating rooms were very clean and quite at night. Temperature in room was comfortable. Would highly recommend this hotel if you are traveling, going to the creation museum and the Ark

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Business stay

By

September 01, 2017

club

Felt that the florence location did a great job felt very safe and comfortable. Breakfast was 10 bucks thank goodness my company paid for it. Bc I would not pay 10 dollars for breakfast like that. Felt that kind of breakfast should be free. Other than that an awesome staff very friendly.

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Great coffee service in the lobby.

By

August 31, 2017

platinumelite

This is a great property in the ihg group. this property actually still delivers the morning newspaper to the door of the Priority Club members; how rare is that service, Additionally, the hotel has Keurig coffee makers in the lobby thereby allowing the customer to make a fresh cup of coffee.

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Comfortable, convienient location business trip

By

August 28, 2017

club

Friendly staff, clean hotel, quiet and convenient to area restaurants.

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