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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 386 reviews
86%
Recommend This Property

Ratings Breakdown

386reviews

  • 5 Stars
    211
  • 4 Stars
    94
  • 3 Stars
    42
  • 2 Stars
    28
  • 1 Stars
    11

Lost in Translation

By

April 28, 2017

platinumelite

After leaving the hotel I noticed I left my personal pillow behind. Called the hotel and spoke to Lauren who told me she was too busy to address my call and would pass the message to housekeeping and I would be getting a call sometime that day. No one called. I called the next day and spoke with Jesus (who took care of me when I was leaving the hotel and clearly remembered who I was) he promised me that he was going to find my pillow and would be calling me back. It has now been a week and no one has returned my call???

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Nice Environment

By

April 27, 2017

Great place! Very friendly staff. We come here often to explore the lancaster area. Its great.

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Convenient, Clean, Comfortable

By

April 25, 2017

club

Just off the exit, the Holiday Inn in Morgantown is very convenient and easy to find. Our grandkids love the indoor pool.

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Home away from home

By

April 23, 2017

club

A very rewarding and pleasurable experience..All the amenities were in place. I had a restful evening and a delightful night's sleep.--love those pillows. The staff were friendly and professional I will stay here whenever I am visiting the area and will stay at other Holiday's because of my experience here.

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location

By

April 22, 2017

club

everything was fine except there were ants in room near window and bathroom light kept going out while inside

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Pleasant stay

By

April 03, 2017

club

The stay at Morgantown was comfortable and what I needed it to be for the purpose of the visit. I was there for 4 nights and enjoyed it.

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Good value

By

April 03, 2017

platinumelite

Good location and quality for the money paid. Restaurant and bar is nice since there's not much nearby

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Great value for an impromptu stay!

By

April 01, 2017

club

My family and I decided to make a day trip into an overnight stay, and searched for last minute accommodations. We were very pleased to find a hotel with an indoor pool, and felt that this hotel was a great value for the money! Because it was a last minute decision, we did not take advantage of any of the amenities other than the pool, but we would definitely stay again if we were in the area.

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Worn out

By

April 01, 2017

club

Beds and linens are worn out. Not condusive to sleep.

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Great service

By

March 25, 2017

The bed was very uncomfortable did not sleep very well

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Predictably a good value

By

March 21, 2017

While I was quite satisfied overall, I think you need a new decorator! All that dreary gray in the common areas begged for some more cheerful accents, and the awful hall carpeting was no help. The room was pretty bland, too. The breakfast area was uninspired, as were the food choices; for the price I expect more! The coffee was weak!

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warm and quiet reading room

By

March 16, 2017

club

Great property location, amenities and welcoming personnel!

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