 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.2
90%
Recommend This Property
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Pleasant Friday Stay
ByWooders1973
August 09, 2016
We stayed as a family, 2 adults and 2 children. On arrival we had great service from the gentleman behind reception. When we got to our room it was clean, the sofa bed had been made up already for the children and it did not feel small. The bathroom was on the small side but that did not concern us.
We ate in the bar area and whilst the staff again were pleasant and helpful we were disappointed by the food. It came out warm rather than hot meaning it was cold by the time you were part way through.
On check out we had a helpful lady on reception. Overall a nice hotel and i would stay again, just be cautious of the food.
Would use again
ByOldspark
August 06, 2016
Currently using this location for an extended business stay and can thoroughly recommend it. There is still some re-modelling work going on but it's unobtrusive.
Staff are enthusiastic and friendly and the overall impression is extremely good.
Very friendly staff
ByHTHO
August 01, 2016
We stayed for one night with our good friends, while at Silverstone.
The staff at reception, Adrian, I believe, was very friendly and helpful.
We enjoyed a reasonable meal in the restaurant, where the lady waiter was equally nice and very friendly.
Will certainly be back, when in the area.
Price on the high side for a HI, but I suppose demand and price go together.
Poor sleep quality
ByRosCS
August 01, 2016
Poor noise insulation meant that snoring from the room above kept me awake even after getting ear plugs.
General
ByCalvin Jude
August 01, 2016
Used weekly on business. A number of hotels in the area, but I chose this one. Would be good to get an upgrade now and then
Customer service extraordinaire
ByLucy's companion
July 29, 2016
The staff were so polite and helpful, resolving mix-up with booking and therefore check out with courtesy, efficiency and good humour. Even my dog was welcomed in a friendly manner by all. Staff seemed genuinely to want to please, not just behaving as their roles demanded.
Thank you.
Good stay
ByTubby102
July 28, 2016
Hotel was excellent. Travelling from overseas I would have like to have seen some USB charging ports in the room as we had many electronic devices with us that required charging regularly.
Would stay again, all you need and more
ByAllimagoo
July 20, 2016
My sister and I only stayed for 1 night but check in was quick and easy, rooms were clean and bright, breakfast offerings were plentiful and varied. Would stay again if in the area, beautiful grounds and staff were friendly and welcoming.
Mr Stephens
ByOracle12
July 19, 2016
I like the location and convenience of this hotel.
The staff are well trained and very professional in their duties. The food quality was good and the bar staff provided good speedy service during a busy Friday night.
The only down side of our stay was the lack of air conditioning in our room and the inability to open windows.
I would recommend this hotel to other business and leisure guests.
excellent hotel with excellent service
ByKel1956
July 12, 2016
Would recommend and have recommended to the business that I work on behalf of
1 night stay
ByRaimbault
July 10, 2016
It was as expected from a Holiday Inn. Although I am not sure about only having around 5 TV channels working. Fortunately the free newspaper filled my spare time.
great customer service
By999finchy
July 05, 2016
I stay here often when I am in the area. The staff are some of the best I have encountered. The hotel is a bit tired but I understand that a complete refit is about to start. Looking forward to staying when this is complete