 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.2
88%
Recommend This Property
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Lovely, helpful staff
ByShamrock21569
August 07, 2016
We stayed at this hotel as a family of four with 2 ten year old girls before going on holiday from East Mids airport. Upon arriving the hotel looks a liitle dated but on going inside we found the staff to be attentive and very helpful. The room could do with a little bit of an upgrade but was perfectly adequate and comfortable. We did find the breakfast to be lovely and the 2 female staff that we dealt with very polite and attentive. Overall we would definitely stay here again if in the area.
Tired communal areas
ByBerto1964
August 07, 2016
Overall stay was excellent, staff excellent and room very good only negatives the communal areas looked tired and dated, corridors etc. Will stay again.
Good for a stop-over!
ByOntheCoastAl
August 02, 2016
The hotel is ideally situated for an overnight stop whilst travelling up the M1, or for a visit to Nottingham or Derby.
Nice and clean, and very quiet, which allowed a good night's sleep
REview
ByDdddeeefff
July 31, 2016
It was fine. Aging Holiday Inn, but staff really good.
Convenient Location
Byak1965
July 22, 2016
Just off the M1.
Clean and tidy hotel. Welcoming staff.
Helpful Staff
ByAndrew GS
July 20, 2016
the check in experience was very professional. with very helpfull staff. the only issue i found during my stay was the speed of the internet connection.
Comfortable Bed
ByStompy12
July 16, 2016
We were greeted at reception and checked in very quickly. The 2 Rooms I had booked were close together although not next to each other although I hadn't requested this. Very happy with the stay.
GOOD SLEEP
Bytermar
July 09, 2016
VERY GOOD SLEEP AND FOOD GOOD STAFF
GOOD ACCESS FROM M1 USING TOM TOM .
PARKING VERY GOOD .AS WELL.
Convenient location but that's all I'm afraid....
ByJohnnyboyyork
July 08, 2016
I have stayed here twice in the last two weeks because it was the closest hotel to a work location I was visiting. Both visits were, however, far from good. On the first stay, I endured the worst night's sleep I can ever recall in a hotel because of the very lumpy and uncomfortable mattress & pillows. On checkout the staff offered a sincere apology and offered me some extra points for my inconvenience as well as an 'upgraded' room on my next planned stay, which I had signalled might be cancelled as a result of this first experience.
When I returned this week, my 'upgraded' room was identical in its appearance to the room I had been assigned on my first stay, with tired and very dated Post House style decor (I stayed here in the mid 1990s and the room appeared much the same as it was then albeit the bathrooms have been smartened up considerably). The only discernible difference was that there were some different toiletries in the bathroom and a KitKat and a bottle of water in the fridge - hardly an 'upgrade'!
Whilst the bed was a little more comfortable this time, the linens had a slightly greasy feel and smell - as if they had been stored near the kitchen. The room itself was grubby and poorly maintained - there was thick dust on the desk chair chassis, the sofa bed was saggy and worn and some of the recessed lighting in the entrance did not work. The new style bathroom was poorly cleaned, with what appeared to be dried toothpaste 'spittle' on the mirror. To add insult to injury, the following morning, I could not get the shower to produce anything other than cold water, and so I had to walk along the corridor to use the bathroom in another room several doors away.
At every stage of my interactions with the staff at the hotel regarding my concerns and issues, I was met with apologies and seemingly genuine concern that I had had a bad stay. Whilst the offer of extra points was appreciated after my first poor experience, to be honest I would have expected them to 'fall on their swords' after the second failure and offer that night as a complimentary stay. When I spoke to someone at the hotel about my repeated problems, they gave the impression that they were resigned to the fact that I would not be likely to return any time soon and made no effort to try and further recover the situation. On reflection, I was too 'soft' with them and should have refused to pay for my second visit or at least seek a significant reduction on the agreed room rate.
Overall, I couldn't recommend this hotel for anything other than its location and ease of access to junction 25 of the M1. The property is badly overdue for a refit and, even at the corporate rate I paid, I consider it to be very overpriced in relation to the level of (dis)comfort and (in)convenience offered. I would probably have been better to travel a few miles off the motorway to stay at one of the many budget hotels in the area who at least offer a refund if they fall short of the mark.
OVERNIGHT STAY
Byjoolie27
July 06, 2016
Overall this Holiday Inn was adequate.
The only gripe is the bed.
Mattress not at all comfortable. Think they should take a leaf out of another chain of hotels book - and provide decent mattresses.
Apart from that a nice find.
Frequent user review of this hotel
ByJames424
July 06, 2016
The hotel is so much better than the external promotional photos. The grounds are well-maintained and provide a relaxing walk (or with a dog). Being dog-friendly is a big advantage to my wife and I as we like to take our dog on holiday with us.
The hotel is right next to the M1, however, there is no noise from the motorway. Banks of grass are effective at containing traffic noise. Weddings are sometimes held at weekends. All the room are away from the main common areas and are again quiet.
The staff are friendly, helpful and clearly enjoy working there.
This positive attitude shows in how the meals are prepared and delivered. Also when dealing with any minor issues quickly and efficiently.
Some rooms have been refurbished: others are scheduled to be renovated.
Overall, this hotel is in a good accessible central location for any type of stay. It is our hotel of choice for a short-break.
Holiday Inn Nottingham
Bybeth1982
June 24, 2016
Used this hotel many times for meetings in the area. Parking easy, food and room service good and comfortable room.
Price does vary greatly from night to night so if you have some flexibility in your diary I would suggest getting quotes for a few different dates.