 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience 4
79%
Recommend This Property
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Open Gallery
Holiday Inn Pittsfield Mass
Bymasonas
August 06, 2022
Friendly and helpful staff, clean and comfortable room, excellent restaurant, good location.
Great service
ByDdq574
August 04, 2022
I had a great stay comfortable beds and good bar staff was great too
Excellent Staff/Hotel Adequate
Bypdtraveller
July 25, 2022
The staff was friendly and helpful. The woman who checked me in remembered my name and a later time recommended an excellent auto repair shop after I had casually mentioned a problem with my car.
Breakfast option was a typical 'buffet' at $12.99 with hidden extra fees. I'd have preferred less to eat at a lesser price and more options.
Very friendly staff
ByTinamom
July 25, 2022
Great staff and nice rooms. Very comfortable and easy to get to. Loved the pool and the work out room. Comfortable bed and sitting area. Overall stay was very nice.
It was just okay
ByChirp7
July 24, 2022
It’s okay, nothing special. I was expecting more for the price we paid for a suite. Everything was quite old and dreary.
Excellent
ByDave
July 22, 2022
Extremely comfortable during my stay. The conference and partners were also very nice as well
A few problems, but still a nice place overall
ByBook Guy
July 21, 2022
When I arrived, there was someone ahead of me who had been booked for the wrong day, and it took at least half an hour for that problem to be settled before I could be checked in. Then, the desk clerk gave me the room key to a room that was already occupied by someone else. When this problem was resolved, my wife and I went down to the bar for a drink, on the understanding that it closed at 10 p.m. But when we arrived at 9:30 p.m., the bar staff had already left. This was very disappointing. Still, the room was pleasant and I would still stay at this hotel again if I am in Pittsfield.
Great service
ByEl Sablan
July 12, 2022
May change the bed to foam bed for people like my self that have back problems
Great staff, clean and tidy
ByRandallCat
July 11, 2022
Staff were great upon arrival, room wasn’t ready so they found a room on the 12th floor that was available as I was on a tight schedule. Great view from 12th floor. Bar staff were fabulous. Breakfast was just ok could do with more variety.
Front desk staff were very helpful.
ByDuthre59
July 10, 2022
Overall a good Holiday Inn. Disappointing that rooms do not have microwave units. The parking garage is closed and although this property offers valet parking, it is disorganized, the staff are not well trained and their appearance is unprofessional.
Poor check in process and non functioning shower
ByVjinnyc
July 07, 2022
Check in process was disastrous and shower was not working properly - broken knob, low hot water and low pressure
Great staff
ByDan and Deb
July 05, 2022
We were there for a wedding, everything was fabulous