 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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Open Gallery
To expensive with no services bar or food
ByJoe/Ginger
December 13, 2020
Overall ok or have better room service. Parking is a disaster.
Great service
ByMoses
December 09, 2020
I will recommend this hotel to my family and friends
Crowne / Holiday Inn
ByRoderick
December 06, 2020
Really miss the restaurant experience. Staff very accommodating
Great staff
ByRusty
December 06, 2020
Would highly recommend. Zero problems. Everything seemed to advertised as sanitized for safety purposes.
Nice hotel
Byhann
December 02, 2020
Overall the stay was nice but nothing spectacular. Everything was clean and well maintained but I didn’t love the decoration or style of the room. The fire alarm went off at 2 AM the first night but the hotel was kind enough the compensate me for that night without me having to ask. Overall the service was very nice but the hotel itself wasn’t anything special. It’s in a nice section of Pittsfield but Pittsfield itself isn’t necessarily a destination spot either.
Nice suite
ByKim139
November 30, 2020
Very spacious, clean, bed comfortable. Pool clean and spacious. Gym equipment nice.
Great location
ByMDRS
November 30, 2020
Great stay at an old school downtown hotel. Beautiful location and well cared for. The gal at the front desk was wonderful.
Comfortable Bed a d great servuce
ByFinfan
November 25, 2020
Check in was quick and easy. Bed was comfortable and room was clean.
Holiday Inn Pittsfield not at all the pits
ByJean
November 24, 2020
From the time I walked in, Grace at the front desk made me feel welcome. She helped me upgrade my room right there, gave me pertinent info about the hotel and restaurant. She even knew local hiking spots. Remembered my name when I went back down to the lobby. Was always courteous, never over-bearing, and helpful. This made a hhuge difference.
Suite itself allowed me to take care of biz, relax, do yoga, and fix my own breakfast and supper. All added to my comfort and satisfaction. Room very clean
Friendly, competent staff. Clean, comfortable room.
ByBren
November 15, 2020
Very good value for the money. We especially appreciated how well the staff is managing during the pandemic.
Below average for star rating
ByChewie
November 12, 2020
The tub stop was broken and the shower head was weak. The bathroom floor had stains. We did however enjoy the gym.
Not enough towels, soap and pillows. The blanket wasn’t warm enough. Parking was free and easy.
Anniversary
ByPeter and Margie
November 11, 2020
My wife and I have stayed at this property quite a few times and we keep coming back because it's newly renovated we love the pool and their new restaurant is amazing but what keeps us coming back to this hotel is the staff when I arrive at the property I know that I am in good hands have no worries and I know that I will have the best time because of the staff and always thankful for Grace who makes our stay even more memorable and this trip we celebrated our 14th wedding anniversary and in the picture below it shows what was waiting for us in our room once again thank you Grace for making our stay special