 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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Open Gallery
Great Value
ByIsland Girl
January 26, 2021
The staff was very friendly and helpful. The location is great. The room was spacious, but the bathroom was on the small side. Also, I like a tub, and there was only a shower.
Comfortable
ByDan642
January 21, 2021
Room was comfortable and clean. Was able to check in quickly and conveniently
Comfortable bed.
ByAmanda
January 20, 2021
Nice room, small bathroom. Only complaint cleaning staff kept knocking on our door after we told them we had a late check out.
Bathroom too small
ByJohn
January 17, 2021
The bathroom was small and the shower was too confining for me a bigger guest
Great check in
ByPatthekkcn
January 17, 2021
Grace at the front desk gave me the most welcoming reception when I checked in. I loved my stay here and would certainly recommend to anyone looking
Felt like I was at home
ByRogan
January 15, 2021
My recent stay at Holiday inn and suites in Pittsfield was enjoyable to say the least. From start to finish I felt like I was welcomed and taken care of. Grace was remarkably pleasant and helpful from check in to check out.
Nice hotel polite staff
ByBetty
December 15, 2020
This day would have been 10 out of 10 except that the blind in the bedroom with broken and we could not pull it down
To expensive with no services bar or food
ByJoe/Ginger
December 13, 2020
Overall ok or have better room service. Parking is a disaster.
Great service
ByMoses
December 09, 2020
I will recommend this hotel to my family and friends
Crowne / Holiday Inn
ByRoderick
December 06, 2020
Really miss the restaurant experience. Staff very accommodating
Great staff
ByRusty
December 06, 2020
Would highly recommend. Zero problems. Everything seemed to advertised as sanitized for safety purposes.
Nice hotel
Byhann
December 02, 2020
Overall the stay was nice but nothing spectacular. Everything was clean and well maintained but I didn’t love the decoration or style of the room. The fire alarm went off at 2 AM the first night but the hotel was kind enough the compensate me for that night without me having to ask. Overall the service was very nice but the hotel itself wasn’t anything special. It’s in a nice section of Pittsfield but Pittsfield itself isn’t necessarily a destination spot either.