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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4,7

based on 286 reviews
98%
Recommend This Property

Ratings Breakdown

286reviews

  • 5 Stars
    216
  • 4 Stars
    60
  • 3 Stars
    5
  • 2 Stars
    3
  • 1 Stars
    2

Seguridad y buen descanso

By

18. Februar 2017

club

Gran fin de semana romántico, con la tranquilidad de estar en este hotel y el buen descanso de la cama.

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Experiência incrível

By

16. Februar 2017

club

Fomos muito bem atendidos por toda a equipa. O Spa é incrível. A limpeza do quarto e as instalações do hotel são ótimas. O pequeno almoço é excelente.

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Holiday Inn Porto

By

13. Februar 2017

Excellent reception staff. Very helpful and friendly. Bar/restaurant staff also very good. Explaining/recommending dishes. Miguel(bar) is one person that stood out. Overall, the hotel has improved since it was a Melia. Amazing views of the River and old town. I would use this hotel on my next visit to Porto.

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Good Hotel in Porto!

By

06. Februar 2017

Good stay, amazing staff.

Although the breakfast staff is overly eager to clear up!

Would definately recommend and stay again.

Posted byHotelStaff
08. Februar 2017
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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非常にコストパフォーマンスの高いホテル

By

30. Januar 2017

club

Nova de Gaia駅から近く、客室などの設備も綺麗で充実していた。
フロント係もとても親切だった。

Posted byHotelStaff
03. Februar 2017
Dear Guest, We would like to thank you the time dispensed about our hotel services. We appreciate you taking the time to make us aware of your experience during your recent stay. Your evaluation will be shared with our staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for the time. We look forward to the opportunity of serving you in the future. Something you please, keep my contact that I shall meet you in person. Any reservation or request, please do not hesitate in contact me, we are here for you. Kind Regards, Carla Inácio
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Awesome stay

By

29. Januar 2017

club

Place is top notch. Loved the bar staff - it was like talking to old friends.

Posted byHotelStaff
31. Januar 2017
Dear Guest, We would like to thank you, taking the time to make us aware of your experience during your recent stay. Your evaluation will be shared with our staff included the Bar, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for the time. We look forward to the opportunity of serving you in the future. Something you please, keep my contact that I shall meet you in person. Any reservation or request, please do not hesitate in contact me, we are here for you. Kind Regards, Carla Inácio
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Buen hotel

By

20. Januar 2017

club

Fue un viaje familiar muy agradable, nos gusto volver a Oporto y alojarnos en este hotel donde estuvimos cómodos y disfrutamos del spa y de la visita a la bodega.

Posted byHotelStaff
31. Januar 2017
Estimado huésped, Gracias por sus comentario acerca de su experiencia durante su reciente estada en el Holiday Inn Porto Gaia. Nuestro objetivo es ofrecer consistentemente un servicio y un alojamiento superior y sus comentarios son muy importantes para nosotros. Agradecemos la sinceridad con que los que recibimos y saludamos cualquier oportunidad de mejorar. Esperamos que continúe a elegir Holiday Inn para sus necesidades de viaje en el futuro. Cordialmente le esperamos, Carla Inácio
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General hotel

By

17. Januar 2017

Cama muy comoda, limpieza muy bien, trato excepcional,
La amabilidad del personal resalta.
La comida y en general servicios muy bien.
El gimnasio, en propircion a lo que se ve por ahi muy completo.
Estancia en general genial y comoda.

Posted byHotelStaff
08. Februar 2017
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos, Tiago Pinto
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Personnel très aimable et service impeccable

By

14. Januar 2017

club

Le personnel est très professionnel et serviable. Nous avons bénéficié du SPA offrant des services complets avec une qualité de massage. La qualité du petit déjeuner avec un choix sur les mets permettant de découvrir les spécialités de la région. Le restaurant de l'hôtel était excellent et raffiné.

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Fantastic Hotel

By

09. Januar 2017

Great hotel, stayed he loads of times. The staff are always lovely and willing to help. Location and views over Porto are excellent.
The food is good quality if not always to my personal taste.
I will be back very soon

Posted byHotelStaff
08. Februar 2017
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Escapade familiale

By

08. Januar 2017

club

Nous ne connaissions pas le Portugal et encore moins la ville de Porto. Le personnel de l hôtel nous a aidé à rendre ces quelques jours particulièrement agréables

Posted byHotelStaff
08. Februar 2017
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Pueden mejorar

By

06. Januar 2017

Para ser un 4 estrellas, deja mucho que desear en algunos aspectos, la calefaccion funcionaba al revés, con lo cual, pasamos un poco de frio a la noche. Nos cobraron 5€de servicio de habitaciones, por unos vasos de colacao que nos costaban 8€, 10€ pagamos por el spa, los niños pagan lo mismo que los adultos, es decir 40€ en total. Si vais al spa, procurad llevar todo de casa, ya que me cobraron 5€ por unas chanclas y otros 5€ por un gorro, se pasaron mucho... el desayuno muy bien, el unico fallo, el zumo de naranja, que no es natural... por lo demas, la atencion del personal es de 10, muy atentos y te resuelven cialquier asunto en poco tiempo.

Posted byHotelStaff
09. Januar 2017
Estimado Cliente, Gracias por el comentario acerca de su experiencia durante su reciente estancia en el Holiday Inn Porto Gaia. Apreciamos enormemente que haya tomado el tiempo para llevar este asunto a nuestra atención y le pedimos disculpas por cualquier inconveniente que haya experimentado. Nuestro objetivo es ofrecer siempre un servicio y un alojamiento superior y sus comentarios son muy importantes para nosotros. Los comentarios que recibimos de nuestros valorados huéspedes, como usted, nos permite identificar áreas problemáticas y tomar las acciones necesarias para garantizar situaciones similares se pueden evitar en el futuro. Agradecemos la sinceridad que recibimos y saludamos cualquier oportunidad de mejorar. Una vez más, agradecemos que haya tomado el tiempo para compartir sus comentarios con nosotros. Sabemos que usted tiene muchas opciones cuando se trata de alojamiento y esperamos que continúe a elegir Holiday Inn para sus necesidades de viaje en el futuro. Atentamente, Tiago Pinto
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