Rated 4.1 out of 5 by 94
Rated 5.0 out of 5.0 by NCMomma Wonderful Place To Stay While Visiting Home and Family
Our stay was very pleasant. All of the staff were very friendly and helpful. Having the dining room in the hotel made it so much more convenient after a long day with family. The service was a bit slow on most of our visits but the food and staff were exceptional. Especially Terry who came to our rescue after being over looked by the other wait staff one night. He was a delight and a great and friendly help. Thank you so much Terry, we hope to see you when we come again.
July 8, 2014
Rated 5.0 out of 5.0 by Gator girl Always stay here
I have stayed here many times and am always happy. The staff is so very nice and helpful. The rooms are nice and clean. The beds were very comfortable. I do wish they offered a voucher to guests for the restaurant located downstairs. We stayed 13 days and would have eaten dinner at the restaurant if we had gotten a break on the price. We did eat one breakfast that was good but not much for the price. However, I will stay here again, it is in a great location, I like the computer in the business room, and again the staff makes it a pleasant stay.
June 26, 2014
Rated 4.0 out of 5.0 by copaige Vacation
Stopped late at night, after stopping at several other hotels that were booked. HI is always my first choice. The walls at this facility must have been paper thin, because a child was screaming in the morning through the bathroom.
June 25, 2014
Rated 4.0 out of 5.0 by jk64 comfort without free breakfast
great bed, cable tv and hvac. Pool area was a big plus but I really missed the free hot breakfast that most Holiday Inns have didn't want to pay $8-$10 for breakfast.
June 25, 2014
Rated 2.0 out of 5.0 by Nina9 Facility Acceptable but Staff Subpar
In town for funeral of my mother-in-law. Two issues--needed to access internet, called front desk and Jim says very condescending like - our codes change on Sundays; as if I had some way of knowing that. Second issue--needed to extend my stay another day --Sorry can't help you unless you pack up, move out in the morning and check back in in the afternoon. Considering the circumstances and the fact the funeral is the same morning I would be expected to 'room change', I chose to leave this hotel and find one 45 miles down the road that was more accommodating. Will not be returning to Portsmouth's Holiday Inn. Will inform my friends that the objective is money and not customer service.
June 22, 2014
Rated 5.0 out of 5.0 by Tnrheim Best Checkout yet....
Everything was wonderful as always. Room was comfortable and clean. Room service was excellent. One challenge I have anywhere I go is getting a detailed receipt for food when I leave. This time, they had it waiting for me at the front desk. Absolutely awesome customer service. Thanks so much.
June 22, 2014
Rated 5.0 out of 5.0 by me47 New mattresses and pillows were very comfortable.
Great Service, location was walking distance to the Portsmouth Murals, Kroger's, CVS, antique stores, etc.
June 18, 2014
Rated 5.0 out of 5.0 by loriwas friendly staff and nice hotel
The staff and hotel were great but there was not enough parking.
June 15, 2014