 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Comfortable Bed and Clean Room
ByEbeak
August 05, 2016
Sleep better than I do at home. The only complaint I have is noise from other rooms seems louder than I've experienced before at other Holiday Inn's and again the complaint already addressed about the Fredge being noisy when it turned on.
Kids suite was great
ByNaverly
August 02, 2016
Annually we travel from Texas to Pennsylvania to see family and I'm always looking for fun, budget friendly places to stay with our kids. I was pleasantly surprised to find this kids suite at the Holiday Inn. (We typically stay at another chain in the IHG family). The bunk beds, two TVs and room divider made it a relaxing night for my husband and I and our kids thought it was super cool. The hotel was easy to find, clean inside and the staff was friendly.
The pillows were the best I've found. So much so that I was searching the internet the next day to purchase them!
We will definitely stay here again on future trips.
Great for Families
ByEvent-Travel
July 26, 2016
Very nice hotel. My child enjoyed the pool. Clean interior and exterior. Beds were comfortable. Room was a good size for three people.
Relaxing Atmosphere.
Bysummer23
July 12, 2016
We loved our stay. The room was clean and comfortable. The indoor pool was very nice. The hot tub was relaxing.
Handicap Room Bed Too High
ByCJ222
July 11, 2016
Traveling with my 93 year old aunt. The bed in the handicap room was too high for her to comfortable get into. She was mobile and able to use a walker. With some effort she was able to get into bed with a small step stool that I brought along. Had she not been able to stand or step up on the stool, I am thinking we would have had to request a roll away or other accommodations.
Door was heavy and difficulty to maneuver the wheelchair through as I did not have another person available to hold open the door.
For breakfast, the staff allowed me to use a container to take back to her in the room.
Desk was the right size for a wheelchair to roll up to so that she could put on make-up, eat etc.
Good location
Bychingobi
July 07, 2016
Convenient location, easy access to the highway and close to a water park.
Damaged furniture, breakfast is expensive.
Nice hotel
ByTex 1
July 07, 2016
The room was great and the one staff person was courteous and professional even though over whelmed trying to do everything by herself. ! One complaint is that there was no AC in the hallway on the 2nd and 4th floors. Was told they were waiting on parts. Hotel appears to be under staffed with only one desk clerk and no maintenance or engineering staff on week ends and after hours. Went to use the hot tub/spa and it had a thick layer of foam on it. Notified the front desk. No action was taken due to no maintenance personnel on duty.
Nice Hotel
ByRazorback-56
July 05, 2016
This is a nice Hotel going thru a little bit of a rough time. The staff was caring and attentive. I had multiple rooms and all were clean and adequate. We will stay again.
But maybe during a cooler less hectic time. Over all everything was fine.
Lacking service.
ByMelSo
July 04, 2016
So now to the review. Extremely hard to find with GPS, as it does not pick up the right address. Called the hotel and apparently they get plenty of calls regarding this, daily. She gave us a different address and we arrived, at the wrong hotel! Seriously?? Yep, there are two right across from each other. Imagine that. So we hop across the street, and the front desk staff was less that friendly. (Shocker) Finally got checked in and went up to the room. Hallways were extremely hot. Maybe they are saving on electricity bill, I don't know, but it was def uncomfortable.
Room Seemed to be clean and was spacious. A/c in this room worked good. Bed wasn't very comfy. Actually it was extremely hard and uncomfortable - Not sure why all they don't have the same beds???
I did, however, love the shower.
I was sadly, overall disappointed in this place.
We went downstairs several times and the front desk gal, either didn't acknowledge us or was chit chatting in the bar area.
We had breakfast before we left, and although free, it wasn't all that. The waffle was so old that you couldn't even pinch it. You actually couldn't break it in half. Just typical food.
Again, front desk was not at desk and when she did show up, she didn't acknowledge us, just took our keys. Didn't say anything. Wow.
Overall, I wouldn't stay here again, based on front desk personnel, hot hallways and beds.
Room temperature not constant
ByTMSSS
June 30, 2016
Door broken, 2nd floor hallway air conditioner not working, door key/card stopped working in the middle of the day.
Friendly staff and nice atmosphere
BySteveCap
June 19, 2016
Second stay here. Nice hotel. Really friendly staff. Breakfast could use some work but that is at all HI hotels. Overall though it is a great hotel and value.
the bar area
Bycabo5150
June 16, 2016
It seems like every time we stop in to stay here, the bar area is closed. We usually arrive between 9 and 10 and has never been open. Would be nice to get a few drinks before turning in from a long drive